Job summary
A exciting opportunity has become available for the right candidate to join the Estates and Facilities Risk Assurance Team as a Risk Support Officer.
This role will contribute to the development and progression of the service, and play an important role in maintaining standards of safety across the Trust.
The Estates and Facilities Department is an exciting and challenging place to work, with a variety of specialities and expertise, utilised to benefit the Trust, its staff and patients.
Interview date: 27th July 2023
Main duties of the job
We are pleased to inform you that the plans for St Helens and Knowsley Teaching Hospitals NHS Trust and Southport and Ormskirk Hospital NHS Trust to come together as one new organisation have now been formally approved by the Secretary of State. Our new Trust will be called Mersey and West Lancashire Teaching Hospitals NHS Trust and will officially launch on Saturday 1st July 2023.
Any applicants who secure an offer of employment and/ or are due to commence their new role from 1st July 2023 onwards are advised that their conditional offer and contract of employment will be issued as per our normal recruitment process but will be under the new name of the organisation. All the details of the offers of employment and contracts of employment will remain as advertised and these changes will not affect your employment with us.
For further information on the new plans, please see:
Our Future Plans (sthk.nhs.uk)
- To assist the Estates and Facilities Risk Assurance Team in managing aspects of roles within their responsibility across the Trust.
- To provide a high-quality administration service to the Risk Assurance Team, supporting and consistently delivering a 'patient-focused' service, promoting good customer service and effective working relationships.
About us
St Helens & Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside and one of the few in the country to achieve OUTSTANDING rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across the North West, North Wales, and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our '5 Star Patient Care' strategy is at the heart of what we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
- Acute Trust of the Year HSJ Awards November 2019
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
- Best place to work in the North West (NHS Staff Survey 2021)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas:
- Standard of care
- Best place to work
- Care of patients being the Trust's priority
- Staff engagement
- Staff morale
- Compassionate & inclusive
- Providing safe environments for staff
Please see attached Wellbeing & Benefits booklet for more information on our benefits for staff. Accessible version available upon request.
Job description
Job responsibilities
KEY DUTIES
- Provide and deliver the Trusts respiratory Fit testing service for all Trust employees, students and visitors as required (Quantitative and Qualitive)
- Support other departmental RPE Fit testers within the Trust, ensuring testing equipment is maintained and calibrated
- Ensuring suitable and accurate FIT testing records are maintained for staff and ESR updated. Ensuring training records for other training provided under Risk Assurance Team umbrella is updated on ESR
- Take notes, prepare calendars, reports, and actions for meetings, ensuring timescales are achieved
- To assist the Risk Auditor in the preparation of data and reports
- To manage investigations recorded on Datix, allocation of incidents to managers, and ensuring compliance with timescales and policy. Producing reports of number of incidents, outstanding actions and any data that could lead to further investigation
- To maintain records from Central Alerting System (CAS) received into Trust, disseminate to appropriate leads, record actions and produce monthly report to Health and Safety Manager
- Undertake audits of a variety of data and systems to inform the Risk Assurance Team of trends and concerns
- To coordinate facilities for staff on a day-to-day basis, including maintaining supplies; ensuring all office equipment is fully functioning, that faults are reported promptly and that adequate consumable supplies are available to ensure continuity of service
- To manage departmental systems, accurately creating and collating additional works requests, small works requests, variation orders and capital bids for approval by the management team
- On request, the post holder will be asked to carry out additional duties equal to their role and level of responsibility
Job description
Job responsibilities
KEY DUTIES
- Provide and deliver the Trusts respiratory Fit testing service for all Trust employees, students and visitors as required (Quantitative and Qualitive)
- Support other departmental RPE Fit testers within the Trust, ensuring testing equipment is maintained and calibrated
- Ensuring suitable and accurate FIT testing records are maintained for staff and ESR updated. Ensuring training records for other training provided under Risk Assurance Team umbrella is updated on ESR
- Take notes, prepare calendars, reports, and actions for meetings, ensuring timescales are achieved
- To assist the Risk Auditor in the preparation of data and reports
- To manage investigations recorded on Datix, allocation of incidents to managers, and ensuring compliance with timescales and policy. Producing reports of number of incidents, outstanding actions and any data that could lead to further investigation
- To maintain records from Central Alerting System (CAS) received into Trust, disseminate to appropriate leads, record actions and produce monthly report to Health and Safety Manager
- Undertake audits of a variety of data and systems to inform the Risk Assurance Team of trends and concerns
- To coordinate facilities for staff on a day-to-day basis, including maintaining supplies; ensuring all office equipment is fully functioning, that faults are reported promptly and that adequate consumable supplies are available to ensure continuity of service
- To manage departmental systems, accurately creating and collating additional works requests, small works requests, variation orders and capital bids for approval by the management team
- On request, the post holder will be asked to carry out additional duties equal to their role and level of responsibility
Person Specification
Qualifications
Essential
- Educated to GCSE Grade C or equivalent including English and Maths
- NVQ 3 level in Administration or equivalent experience
- ECDL or equivalent
Desirable
Skills
Essential
- Excellent verbal communications and interpersonal skills
- Excellent organisational skills
- Ability to communicate professionally at all levels
- Ability to self-organise workload effectively and prioritise tasks and objectives
- Communicating and establishing accurate data
- Excellent use of all Microsoft Office software, i.e., Word, Excel, PowerPoint
- Ability to use initiative to work independently and problem solve
- Possess a friendly and approachable personality
- Ability and willingness to undergo further training for the post
- Understanding of confidentiality and data protection
- Experience of dealing with matters of a highly sensitive nature in a competent manner
- Ability to work flexibly and undertake duties as required
Knowleedge and Experience
Essential
- Experience of Management of Risk
- Experience of Minute taking, agenda setting and report writing
Desirable
- Experience of working in a facilities-related role
- Basic understand of the NHS and the PFI contract partnership
- Working knowledge and understanding of Respirable Protection Equipment (RPE)
- Experience of undertaking audits and working with a variety of data sources.
Person Specification
Qualifications
Essential
- Educated to GCSE Grade C or equivalent including English and Maths
- NVQ 3 level in Administration or equivalent experience
- ECDL or equivalent
Desirable
Skills
Essential
- Excellent verbal communications and interpersonal skills
- Excellent organisational skills
- Ability to communicate professionally at all levels
- Ability to self-organise workload effectively and prioritise tasks and objectives
- Communicating and establishing accurate data
- Excellent use of all Microsoft Office software, i.e., Word, Excel, PowerPoint
- Ability to use initiative to work independently and problem solve
- Possess a friendly and approachable personality
- Ability and willingness to undergo further training for the post
- Understanding of confidentiality and data protection
- Experience of dealing with matters of a highly sensitive nature in a competent manner
- Ability to work flexibly and undertake duties as required
Knowleedge and Experience
Essential
- Experience of Management of Risk
- Experience of Minute taking, agenda setting and report writing
Desirable
- Experience of working in a facilities-related role
- Basic understand of the NHS and the PFI contract partnership
- Working knowledge and understanding of Respirable Protection Equipment (RPE)
- Experience of undertaking audits and working with a variety of data sources.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
