Clinic Clerk - CDC
The closing date is 25 March 2026
Job summary
Clatterbridge Diagnostics Centre have an exciting opportunity for 2 clinic clerks to join our team.
The role will work at Clatterbridge Diagnostics Centre based on the Clatterbridge Hospital site. Hours will vary between 7.30 - 6pm on a rota basis.
Candidates will be required to carry out reception duties and be the first point of contact for patients arriving at the Diagnostics Centre so will be required to have previous customer service experience.
Main duties of the job
Duties will include;
- Schedule appointments for all Diagnostics
- Reception and registration of patients and issuing patient preparations as appropriate
- Completion of all required documentation and computer records
- Taking telephone calls and following up enquiries from patients, clinics, wards, and General Practitioners
- Contacting patients via telephone to make and confirm appointments
- Sending out correspondence and dealing with all relevant queries from patients, relatives, hospital staff and General Practitioners
- Drawing difficulties to the attention of the manager and/or clinical staff and making suggestions for improvements
- Requirement to work in any of the clerical areas within the Diagnostic Centre's, on either a temporary or permanent basis
- Assisting other members of clerical staff to cover sickness, annual leave, etc.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Details
Date posted
17 March 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
408-26-114
Job locations
Clatterbridge Diagnostics Centre
Bebington Road
Wirral
CH63 4JY
Employer details
Employer name
Wirral University Teaching Hospitals NHS Trust
Address
Clatterbridge Diagnostics Centre
Bebington Road
Wirral
CH63 4JY
Employer's website
https://www.wuth.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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