Job summary
An exciting opportunity has arisen for a motivated individual to join the Governance Support Unit within the Women & Children's Division at Wirral University Teaching Hospital NHS Foundation Trust.
The Division is looking to recruit an experienced, motivated and independently minded Business Partner - Quality Governance to support the Divisional Quality and Safety Lead in the delivery of governance across all aspects of patient safety, risk management, audit and effectiveness and regulatory compliance.
Main duties of the job
The post holder will work closely with the Divisional Quality and Safety Lead, promoting and facilitating quality governance within the Division. Applicants should have a good understanding and knowledge of the Governance agenda across the NHS.
Reporting to the Divisional Quality and Safety Lead, the post holder will have responsibility for supporting all aspects of governance across the Division, including incident and complaint management, risk, and clinical audit and effectiveness processes.
The post holder will havegood analytical skills as well as excellent written and verbal communication skills. Candidates should haveskills and experience of key governance and assurance principles. This role also requires individuals with excellent organisational skills and the ability to manage their own workload without supervision within a busy environment.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see attached Job Description for further informationabout the Quality Governance Business Partner position available at WUTH.
Job description
Job responsibilities
Please see attached Job Description for further informationabout the Quality Governance Business Partner position available at WUTH.
Person Specification
Qualifications, Specific Experience & Training
Essential
- Degree level qualification, or equivalent experience
- Experience of the Ulysses System or equivalent risk management system
- Experience of working in partnership with senior clinical, executive and managerial colleagues. with a proven ability to influence and change these groups
- Clinical/Quality Governance experience within a complex environment
- Adverse incident reporting including data capture, trend analysis and identification of system/process changes to reduce risk.
- Experience of working in a complex changing environment and the ability to prioritise
- Knowledge of clinical audit and quality improvement techniques
Desirable
- Clinical qualification
- Qualification in Risk Management
Knowledge and Skills
Essential
- SEIPS skills; knowledge and experience, such as: ? Chronology/timeline tools ? Gathering & mapping information ? Interviewing: cognitive or narrative ? Round table review ? Report writing ? Action plan writing
- Knowledge of Patient Safety Agenda and Duty of Candour requirements
- Knowledge and experience of improving patient safety
- Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction
- Advanced computer skills (word, excel, powerpoint, access programs)
- Ability to act to improve and deliver performance and establish high levels of quality and to hold others to account for delivery.
- Good understanding of acute NHS business and knowledge of recent policy developments including across the wider system
- Understanding of CQC and quality standards
- Evidence of advanced risk management knowledge including: o latest guidance and best practice on Risk Management Proactive and reactive risk management o Horizon scanning o Residual risk o Risk appetite & tolerance o Risk matrices and grading o Controls and actions
- Demonstrable experience of developing, supporting and motivating individuals and a team in a similar working environment
- Experience of participating in the development and implementation of strategy and policy
- Experience of working with complex information/data, analysing, evaluating and presenting evidence following sound research methods and procedures
- A sound IT knowledge to produce reports and understand managing databases
- Demonstrable experience of working on complex initiatives that require attention to detail
- Experience on coaching or training staff across a variety of disciplines
- Experience of staff line management, recruitment and development
Personal Attributes
Essential
- Evidence of the ability to advise and influence senior managers and clinicians in relation to risk management, patient safety and quality improvement
- Able to analyse and make judgements to resolve problems
- Able to stimulate and support an open and inclusive working environment where integrity and respect are evident and highly valued
- Able to participate in programmes of change, both departmentally and on a broader organisational setting, generating ideas and innovative ways of improving practice
- Able to articulate confidently in a public forum
- Demonstrates excellent networking skills
- Able to identify and engage with key stakeholders
- Excellent project management skills, managing outcomes and delivering to deadlines without compromising performance across a multidisciplinary team
- Able to multi-task whilst maintaining high levels of attention to detail and project progression management
- Effective communicator able to communicate highly complex and sensitive information
- Proven ability to organise complex workload and meet strict timescale and targets
- Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues
- Strong problem solving and reasoning skills - able to think laterally using own initiative
- Ability to teach general risk management and incident investigation principles
- Ability to manage own workload and function independently
- Excellent collaborative working skills and ability to build good relationships with all professional groups
- Ability to provide complex information to Board committees in a written format that is clear and of an excellent quality
- Proven ability to analyse data and information and take appropriate decisions
Person Specification
Qualifications, Specific Experience & Training
Essential
- Degree level qualification, or equivalent experience
- Experience of the Ulysses System or equivalent risk management system
- Experience of working in partnership with senior clinical, executive and managerial colleagues. with a proven ability to influence and change these groups
- Clinical/Quality Governance experience within a complex environment
- Adverse incident reporting including data capture, trend analysis and identification of system/process changes to reduce risk.
- Experience of working in a complex changing environment and the ability to prioritise
- Knowledge of clinical audit and quality improvement techniques
Desirable
- Clinical qualification
- Qualification in Risk Management
Knowledge and Skills
Essential
- SEIPS skills; knowledge and experience, such as: ? Chronology/timeline tools ? Gathering & mapping information ? Interviewing: cognitive or narrative ? Round table review ? Report writing ? Action plan writing
- Knowledge of Patient Safety Agenda and Duty of Candour requirements
- Knowledge and experience of improving patient safety
- Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction
- Advanced computer skills (word, excel, powerpoint, access programs)
- Ability to act to improve and deliver performance and establish high levels of quality and to hold others to account for delivery.
- Good understanding of acute NHS business and knowledge of recent policy developments including across the wider system
- Understanding of CQC and quality standards
- Evidence of advanced risk management knowledge including: o latest guidance and best practice on Risk Management Proactive and reactive risk management o Horizon scanning o Residual risk o Risk appetite & tolerance o Risk matrices and grading o Controls and actions
- Demonstrable experience of developing, supporting and motivating individuals and a team in a similar working environment
- Experience of participating in the development and implementation of strategy and policy
- Experience of working with complex information/data, analysing, evaluating and presenting evidence following sound research methods and procedures
- A sound IT knowledge to produce reports and understand managing databases
- Demonstrable experience of working on complex initiatives that require attention to detail
- Experience on coaching or training staff across a variety of disciplines
- Experience of staff line management, recruitment and development
Personal Attributes
Essential
- Evidence of the ability to advise and influence senior managers and clinicians in relation to risk management, patient safety and quality improvement
- Able to analyse and make judgements to resolve problems
- Able to stimulate and support an open and inclusive working environment where integrity and respect are evident and highly valued
- Able to participate in programmes of change, both departmentally and on a broader organisational setting, generating ideas and innovative ways of improving practice
- Able to articulate confidently in a public forum
- Demonstrates excellent networking skills
- Able to identify and engage with key stakeholders
- Excellent project management skills, managing outcomes and delivering to deadlines without compromising performance across a multidisciplinary team
- Able to multi-task whilst maintaining high levels of attention to detail and project progression management
- Effective communicator able to communicate highly complex and sensitive information
- Proven ability to organise complex workload and meet strict timescale and targets
- Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues
- Strong problem solving and reasoning skills - able to think laterally using own initiative
- Ability to teach general risk management and incident investigation principles
- Ability to manage own workload and function independently
- Excellent collaborative working skills and ability to build good relationships with all professional groups
- Ability to provide complex information to Board committees in a written format that is clear and of an excellent quality
- Proven ability to analyse data and information and take appropriate decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
