Job summary
A vacancy has arisen for an Appointments Co-Ordinator within the Paediatric Audiology service support the waiting list management
The successful candidate will be enthusiastic and self motivated and able to work well under pressure showing initiative and resilience.
Main duties of the job
This is an exciting opportunity for a self motivated and enthusiastic person to take on a challenging and sometimes pressurised role. The successful candidate will have excellent communication and organisational skills with the ability to work on their own initiative and as part of a multi-disciplinary team.
Experience of working within the NHS and with the public is desirable. You should have a polite, friendly manner, and be able to deal with sensitive and confidential information professionally.
About us
Annual Leave starts at 27 days a year plus bank holidays (pro rata).
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see Job overview & attached Job description for further information about the Appointments Co-Ordinator position available with WUTH.
If successful in this role, there is a requirement for you to have a standard/enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 month. As this vacancy is within the division of Womens and Childrens, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £13 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.
Job description
Job responsibilities
Please see Job overview & attached Job description for further information about the Appointments Co-Ordinator position available with WUTH.
If successful in this role, there is a requirement for you to have a standard/enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 month. As this vacancy is within the division of Womens and Childrens, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £13 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.
Person Specification
Qualifications, Specific Experience & Training
Essential
- Minimum of 5 GCSE's at Grade A*-C, including Maths and English
- At least 12 months experience of working with the public
Desirable
- ECDL or equivalent
- Experience of working in the NHS
Knowledge & Skills
Desirable
- Good computer skills
- Good working knowledge of Cerner
Personal Attributes
Essential
- Ability to work well within a Team
- Polite, friendly approachable and self-motivated
- Understand when to seek support and advice
Knowledge & Skills
Essential
- Proven problem solving skills
- Excellent communication skills, both written and verbal
- Excellent customer care skills
- Knowledge of Government targets
- Good organisational skills
- Prioritising workloads to meet deadlines
- Time management skills
Desirable
- Knowledge of Trust rules regarding confidentiality
- Knowledge of Trusts procedures of dealing with complaints
Person Specification
Qualifications, Specific Experience & Training
Essential
- Minimum of 5 GCSE's at Grade A*-C, including Maths and English
- At least 12 months experience of working with the public
Desirable
- ECDL or equivalent
- Experience of working in the NHS
Knowledge & Skills
Desirable
- Good computer skills
- Good working knowledge of Cerner
Personal Attributes
Essential
- Ability to work well within a Team
- Polite, friendly approachable and self-motivated
- Understand when to seek support and advice
Knowledge & Skills
Essential
- Proven problem solving skills
- Excellent communication skills, both written and verbal
- Excellent customer care skills
- Knowledge of Government targets
- Good organisational skills
- Prioritising workloads to meet deadlines
- Time management skills
Desirable
- Knowledge of Trust rules regarding confidentiality
- Knowledge of Trusts procedures of dealing with complaints
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
