Job summary
If you are enthusiastic, have a flexible approach to your work and can demonstrate leadership experience we would like to hear from you.
Based in the Access to Information Section of Information Governance at Arrowe Park Hospital. You will be required to work as part of the supervisory team ensuring departmental targets and standards are met and a quality service is delivered.
Main duties of the job
You will have day to day supervisory responsibility for the Access to Information Team and work as part of the wider management team to ensure the efficient running of services across the Health Records Department and Information Governance.
You will need excellent customer care and communication skills. You will have experience of working within Information Governance and be able to demonstrate a sound knowledge of relevant procedures and legislation.
You will need a strong interest in staff development and will be required to use a variety of training techniques to motivate staff and teach good practice.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral's only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider Northwest footprint.
We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about this post
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about this post
Person Specification
Qualifications, Specific Experience & Training
Essential
- 5 GCSEs or equivalent
- NVQ 3 in customer care and business administration or equivalent experience in a clerical role
- Proven experience working in a clerical role
Desirable
- Access to Health Records experience
- Leadership qualification
- Proven experience in a clerical role within the NHS
- Proven experience of staff management.
Knowledge and Skills
Essential
- Good communication and interpersonal skills at all levels
- Ability to work as part of a team
Desirable
- Presentation and training skills.
- Experience of managing staff meetings.
- Experience of Cerner Millennium
- Understanding of Trust policies and NHS agenda
- Knowledge of the Trust's rules regarding confidentiality
- Knowledge of the Trust's procedures for dealing with complaints
Personal Attributes
Essential
- Good time management skills
- Good organisational skills
- Able to maintain a professional approach when working under pressure
- Be able to maintain confidentiality
Desirable
- Ability to work flexibly
- Assertive
- Self-motivated and enthusiastic
Person Specification
Qualifications, Specific Experience & Training
Essential
- 5 GCSEs or equivalent
- NVQ 3 in customer care and business administration or equivalent experience in a clerical role
- Proven experience working in a clerical role
Desirable
- Access to Health Records experience
- Leadership qualification
- Proven experience in a clerical role within the NHS
- Proven experience of staff management.
Knowledge and Skills
Essential
- Good communication and interpersonal skills at all levels
- Ability to work as part of a team
Desirable
- Presentation and training skills.
- Experience of managing staff meetings.
- Experience of Cerner Millennium
- Understanding of Trust policies and NHS agenda
- Knowledge of the Trust's rules regarding confidentiality
- Knowledge of the Trust's procedures for dealing with complaints
Personal Attributes
Essential
- Good time management skills
- Good organisational skills
- Able to maintain a professional approach when working under pressure
- Be able to maintain confidentiality
Desirable
- Ability to work flexibly
- Assertive
- Self-motivated and enthusiastic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
