Job summary
To support and assist the Head of Soft FM in the delivery of a high quality and cost effective operational service within the Catering Department at WUTHo To have budgetary responsibility for Catering Services at Arrowe Park Hospital and Clatterbridge Hospitalo Lead for service level agreements with external contractorso To lead on providing statutory compliance, contract management, legislation, and performance management within all key areas of controlo To provide professional leadership to Catering staff within areas of responsibility.
Main duties of the job
Lead on the analysis, development and implementation of delivery service models within Catering Departmento Lead on policy implementation, legislation and service developments within areas of control in line with the Trusts objectives/strategic plano Leadership and management of Section Managers and service co-ordinators within areas of responsibilityo Lead in the analysis of a range of complex data to support benchmarking and assurance reports taking into account legislation and policy requirementso Budgetary/financial lead for performance and cost effectiveness within Catering Departmento Lead on the progression and implementation of service model development and redesign to ensure optimum performance and cost effectiveness.o Support the Head of Soft FM to develop and implement Catering Department business plans/reports.o Create and maintain a strong working relationship with all key stakeholders
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see attached Job Description for further information about the Catering Services Manager position available at WUTH.
Job description
Job responsibilities
Please see attached Job Description for further information about the Catering Services Manager position available at WUTH.
Person Specification
Qualifications, Specific Experience & Training
Essential
- Educated to degree level or equivalent
- Significant Catering experience within a healthcare environment
- Experience of management of budgets
- Advanced IT skills including Microsoft Word, Excel and PowerPoint
- Significant experience working within an acute hospital setting covering multi specialities
Qualifications, Specific Experience & Training
Essential
- Recent experience of managing a Catering team and resolving highly complex and at times contentious issues both internal and external to department
- Experience in critical evaluation of written materials and highly complex data analysis leading to the production of concise written workflows, reports, briefings and presentations
Knowledge and Skills
Essential
- Knowledge and experience of the use of effective time management strategies to meet challenging deadlines
- Report and presentation skills
- Numeracy and financial management skills
- Project and change management skills
- To have a working knowledge of HR policies and procedures/legislation to effectively manage department performance and staff attendance
- To hold and maintain a detailed understanding of national specifications, standards and specialist knowledge in relation to Catering delivery models with the ability to apply these across a wide range of services/often highly complex
- Ability to identify and understand strategic plans in line with Trust objective settings
- Ability to communicate effectively both verbally and in writing at all levels within the organisation and with external stakeholders
- Ability to work in a challenging and demanding environment and prioritise workload
- Specialist organisational, operational/strategic and policy knowledge required to work across a range of areas. To be influential in organisational matters relating to area and provide detailed advice and support to other specialists or non-specialists
Personal Attributes
Essential
- Ability to lead and be innovative and generate new innovative ways to manage service delivery models
- Have emotional awareness when managing highly complex and multifaceted issues with staff members or colleagues
- Intense concentration required when resolving operational issues
- Ability to shift focus quickly in response to frequently changing and developing priorities
- Ability to work to deadlines on a regular basis
- Ability to work in a stressful environment, dealing with constant interruptions and noise levels
- Excellent interpersonal skills
- Excellent time management skills
- Demonstrate leadership, negotiation and motivational attributes to manage change
Other Requirements
Essential
- Will be required on occasions to work outside normal hours to achieve service delivery deadlines and business critical tasks
- Work across Trust sites when required
- On call rotary requirements
Person Specification
Qualifications, Specific Experience & Training
Essential
- Educated to degree level or equivalent
- Significant Catering experience within a healthcare environment
- Experience of management of budgets
- Advanced IT skills including Microsoft Word, Excel and PowerPoint
- Significant experience working within an acute hospital setting covering multi specialities
Qualifications, Specific Experience & Training
Essential
- Recent experience of managing a Catering team and resolving highly complex and at times contentious issues both internal and external to department
- Experience in critical evaluation of written materials and highly complex data analysis leading to the production of concise written workflows, reports, briefings and presentations
Knowledge and Skills
Essential
- Knowledge and experience of the use of effective time management strategies to meet challenging deadlines
- Report and presentation skills
- Numeracy and financial management skills
- Project and change management skills
- To have a working knowledge of HR policies and procedures/legislation to effectively manage department performance and staff attendance
- To hold and maintain a detailed understanding of national specifications, standards and specialist knowledge in relation to Catering delivery models with the ability to apply these across a wide range of services/often highly complex
- Ability to identify and understand strategic plans in line with Trust objective settings
- Ability to communicate effectively both verbally and in writing at all levels within the organisation and with external stakeholders
- Ability to work in a challenging and demanding environment and prioritise workload
- Specialist organisational, operational/strategic and policy knowledge required to work across a range of areas. To be influential in organisational matters relating to area and provide detailed advice and support to other specialists or non-specialists
Personal Attributes
Essential
- Ability to lead and be innovative and generate new innovative ways to manage service delivery models
- Have emotional awareness when managing highly complex and multifaceted issues with staff members or colleagues
- Intense concentration required when resolving operational issues
- Ability to shift focus quickly in response to frequently changing and developing priorities
- Ability to work to deadlines on a regular basis
- Ability to work in a stressful environment, dealing with constant interruptions and noise levels
- Excellent interpersonal skills
- Excellent time management skills
- Demonstrate leadership, negotiation and motivational attributes to manage change
Other Requirements
Essential
- Will be required on occasions to work outside normal hours to achieve service delivery deadlines and business critical tasks
- Work across Trust sites when required
- On call rotary requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
