Wirral University Teaching Hospitals NHS Trust

TCI Clerk

Information:

This job is now closed

Job summary

The Division of Surgery are looking to appoint an Orthopaedic TCI Clerk for 30 hours per week on a fixed term basis to be worked Monday, Tuesday, Thursday and Friday 8am to 4pm to support the elective activity for day case and Inpatient admissions. (There may be some flexibility on working days but must include Monday, Tuesday and Friday)

The successful candidate will have experience of using Cerner and ideally have TCI training, although this is not essential as training will be provided. They should have good people skills and be able to prioritise their own workload. Experience in a clinic setting would be an advantage.

Main duties of the job

Create, book, admit and discharge TCI encounters for patients.Arrange the booking, reception and follow up outpatient appointments.Complete all required documentation and computer records.Locate and request case notes as required and check for information regarding admission.Send out admissions letters and deals with all relevant enquires from patients, relatives and GP's etc.Deals with any difficulties relating to the admission of the patient, referring to a higher level if required.Ensure clear communications with the consultant and their secretary.Ensure cancelled appointments are refilled where possible by reviewing the waiting list.Ensure strict monitoring of patients waiting times, i.e. targets to be achieved.Liaise with multi-disciplinary staff regarding Consultants annual leave.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral's only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider Northwest footprint.

We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Details

Date posted

07 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

408-23-666

Job locations

Wirral University Teaching Hospital

Upton

CH49 5PE


Job description

Job responsibilities

Please see Job overview & attached Job description for further information about the TCI Clerk position available with WUTH.

Job description

Job responsibilities

Please see Job overview & attached Job description for further information about the TCI Clerk position available with WUTH.

Person Specification

Qualifications, Specific Experience & Training

Essential

  • Minimum of 5 GCSE's at Grade A*-C, including Maths and English
  • At least 12 months experience of working with the public

Desirable

  • ECDL or equivalent
  • Experience of working in the NHS

Knowledge and Skills

Essential

  • Computer skills

Desirable

  • Good working knowledge of Cerner

Personal Attributes

Essential

  • Ability to work well within a Team
  • Polite, friendly approach and self-motivated
  • Understand when to seek support and advice

Knowledge and Skills

Essential

  • Proven problem solving skills
  • Excellent communication skills, both written and verbal.
  • Excellent customer care skills
  • Knowledge of Government targets
  • Good organisational skills
  • Prioritising workload to meet deadlines
  • Time management skills

Desirable

  • Knowledge of Trusts procedures of dealing with complaints
Person Specification

Qualifications, Specific Experience & Training

Essential

  • Minimum of 5 GCSE's at Grade A*-C, including Maths and English
  • At least 12 months experience of working with the public

Desirable

  • ECDL or equivalent
  • Experience of working in the NHS

Knowledge and Skills

Essential

  • Computer skills

Desirable

  • Good working knowledge of Cerner

Personal Attributes

Essential

  • Ability to work well within a Team
  • Polite, friendly approach and self-motivated
  • Understand when to seek support and advice

Knowledge and Skills

Essential

  • Proven problem solving skills
  • Excellent communication skills, both written and verbal.
  • Excellent customer care skills
  • Knowledge of Government targets
  • Good organisational skills
  • Prioritising workload to meet deadlines
  • Time management skills

Desirable

  • Knowledge of Trusts procedures of dealing with complaints

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Wirral University Teaching Hospital

Upton

CH49 5PE


Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Wirral University Teaching Hospital

Upton

CH49 5PE


Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Directorate Manager

Judith Makin

judith.makin@nhs.net

015167851111

Details

Date posted

07 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

408-23-666

Job locations

Wirral University Teaching Hospital

Upton

CH49 5PE


Supporting documents

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