Clinical Support Worker

Job summary

Your role will be to act in a supportive role in nursing while providing safe high quality of care and excellent customer service to our patients and their relatives.

Ward 15 has 28 beds specialising in Diabetes and Endocrinology.

We would expect you to be an integral member of the ward team working under the direct supervision of a registered practitioner andbe responsible for providing personal care to patients as delegated by the registered practitioner.

Communicate effectively and maintain good relationships with patients, relatives, and other healthcare practitioners.

Main duties of the job

Welcome and orientate patients, carers, relatives and other visitors to the ward demonstrating care and compassion.

Participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating condition.

Undertake transfer/escort of patients from one area to another within scope of practice and after appropriate delegation from the registered practitioner.

Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are adhered to.

Assist in the maintenance of the patient's individual hygiene requirements, including supporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nailcare etc. Ensure any concerns or changes in the patients' condition are reported to the registered practitioner.

Assist in the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner.

Ensure safe and effective use of equipment and other aids deployed to assist patient movement and mobility safely.

Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance with feeding / drinking where appropriate.Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.