Walsall Healthcare NHS Trust

Access Assistant Access Inpatients

The closing date is 31 December 2025

Job summary

  • To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
  • Using initiative to ensure that patients are booked in line with local and national access targets.
  • Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations-Corporate Services
  • working pattern Wednesday, Thursday, Friday - 9.00 am - 5pm

PLEASE NOTE THAT THIS POST IS SUBJECT TO CLOSING EARLY IF A LARGE NUMBER OF APPLICATIONS IS RECEIVED.

Main duties of the job

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Inpatient Access team.

The Inpatient Access Administrators provide a focal point for inpatients and are responsible for booking a variety of theatre sessions across the trust.

You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions. You must have a flexible approach and possess effective communication skills.

You must be a confident, diplomatic, team player who will thrive in a busy environment.

Knowledge of the Patient Administration System is vital in this frontline role to provide support in the smooth running of this office.

For further information please contact Jayne Harris 01922 721172 ext 6835

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

407-SURGERY-7657944

Job locations

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Job description

Job responsibilities

  • To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
  • Using initiative to ensure that patients are booked in line with local and national access targets.
  • Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of OperationsCorporate Services

For further details / informal visits contact:

Name

Jayne Harris

Job title

Elective Access Manager

Email address

jayne.harris@walsallhealthcare.nhs.uk

Telephone number

01922 721172

Additional contact information

For further information or an informal visit please contact Jayne Harris

Job description

Job responsibilities

  • To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
  • Using initiative to ensure that patients are booked in line with local and national access targets.
  • Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of OperationsCorporate Services

For further details / informal visits contact:

Name

Jayne Harris

Job title

Elective Access Manager

Email address

jayne.harris@walsallhealthcare.nhs.uk

Telephone number

01922 721172

Additional contact information

For further information or an informal visit please contact Jayne Harris

Person Specification

Experience with patient management Systems

Essential

  • oExperience with patient management systems oPrevious Office experience

Good standard level of Education (2 GCSE's or equivalent

Essential

  • Good standard level of education (2 GCSE's or equivalent)

Good Keyboard, IT and administration skills

Essential

  • Good keyboard, IT and administrative skills - good communication skills

Desirable

  • customer care skills
Person Specification

Experience with patient management Systems

Essential

  • oExperience with patient management systems oPrevious Office experience

Good standard level of Education (2 GCSE's or equivalent

Essential

  • Good standard level of education (2 GCSE's or equivalent)

Good Keyboard, IT and administration skills

Essential

  • Good keyboard, IT and administrative skills - good communication skills

Desirable

  • customer care skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Elective Access Manager

Jayne Harris

jayne.harris@walsallhealthcare.nhs.uk

01922656835

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

407-SURGERY-7657944

Job locations

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Supporting documents

Privacy notice

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