Walsall Healthcare NHS Trust

Clinical Support Worker - Ward 2

The closing date is 22 December 2025

Job summary

Please come and join us on ward 2!

We have several CSW vacancy on ward 2 and an exciting plan to become a dementia unit which will open the opportunity and offer the privilege to care for the dementia patients ,be their voice and provide the best care they deserve.

Ward 2 is a 34 bedded elderly care ward, we pride ourselves on compassionate and person centred care. We also work to make relatives and visitors feel comfortable on the ward and all work together as partners in care for the patient.

We welcome applications from experienced clinical support workers (from NHS and private sector) and also welcome applications from people who live the the trust values of Respect Compassion Teamwork and Professionalism.

Part-time and Full-time hours are available, applicants must be willing to work over the twenty-four hour day and have a mixture of shifts (days/nights/weekends).

We are unable to offer sponsorship for this role. If you do not have valid UK Right to Work documentation, please do not apply.

Main duties of the job

Assist in undertaking activities of living in accordance with the care planprescribed by staff.

These duties will include

1. Delivery of hygiene care, nutrition and hydration, continence care, pressure area care,mobility and rehabilitation and offer psychological support.2. Assist in the taking and recording of patient's observations3. Report changes to patient's health status to trained nurse for action4. Support registered nursing staff with clinical treatments and investigationsas appropriate, to the level of knowledge and skill. This may include theescort of patients to other departments within the hospital and on occasionto other departments and specialist units off site.Other DutiesIn addition to the clinical element of this role there are also other essentialcomponents that the jobholder will be required to fulfil.1. Assist in the maintenance of general clerical activities to support the clinicalenvironment and patient care. These duties will include answering the telephone,taking and passing on of messages to the relevant person, filing, keeping patient'sbedside records tidy etc.Attending ward staff meetings and where necessary acting as a wardrepresentative at specific meetings at the ward managers request2. Maintain confidentiality in relation to patients be the information obtained eitherverbally, written or electronically

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

11 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

407-MLTC-7645833

Job locations

Walsall Health Care NHS Trust

Moat Road

Walsall

WS29PS


Job description

Job responsibilities

As well as the expected duties of a clinical support worker, we would expect that above all your main responsibility is to ensure you always show kindness to patients, your colleagues and visitors to the ward.

That your responsibility is to give the level of care you would want to receive yourself or would expect your loved ones to receive.

Please see Job Description and Person Specification for more information.

Job description

Job responsibilities

As well as the expected duties of a clinical support worker, we would expect that above all your main responsibility is to ensure you always show kindness to patients, your colleagues and visitors to the ward.

That your responsibility is to give the level of care you would want to receive yourself or would expect your loved ones to receive.

Please see Job Description and Person Specification for more information.

Person Specification

Qualifications

Essential

  • Must have completed Level II HCA training or willing to undertake

Desirable

  • Must demonstrate the need for confidentiality

Skills

Essential

  • Must be able to maintain safe environment
  • Applicants must be literate and numerate, good communication skills are important

Knowledge

Essential

  • Must demonstrate a general understanding of the role outlined in the job description

Experience

Essential

  • Skills and experience necessary for the safe and effective performance of the job
Person Specification

Qualifications

Essential

  • Must have completed Level II HCA training or willing to undertake

Desirable

  • Must demonstrate the need for confidentiality

Skills

Essential

  • Must be able to maintain safe environment
  • Applicants must be literate and numerate, good communication skills are important

Knowledge

Essential

  • Must demonstrate a general understanding of the role outlined in the job description

Experience

Essential

  • Skills and experience necessary for the safe and effective performance of the job

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Health Care NHS Trust

Moat Road

Walsall

WS29PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Health Care NHS Trust

Moat Road

Walsall

WS29PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Sister

Jemila Daniel

jemila.daniel1@nhs.net

01922653166

Details

Date posted

11 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

407-MLTC-7645833

Job locations

Walsall Health Care NHS Trust

Moat Road

Walsall

WS29PS


Supporting documents

Privacy notice

Walsall Healthcare NHS Trust's privacy notice (opens in a new tab)