Walsall Healthcare NHS Trust

Senior Sister/Ward Manager

The closing date is 01 December 2025

Job summary

To provide ward leadership for Ward 1 and will lead on continuous improvement of the patient safety and quality agendas, including safe staffing and roster management, management and learning from incidents, consistency in the delivery of fundamentals of care, and leadership and management of the nursing team.

Main duties of the job

Key Responsibilities

  • Accountable for the quality of care delivered on Ward 1 by the team.
  • Ensure initial assessment is completed within the ward KPI's
  • Ensure timely management of acutely unwell patients
  • Ensure the Ward works effectively, maintaining quality and safety whilst using resources and allocated budgets efficiently.
  • Responsible for the management of the Ward and line management of team members.
  • Ensure team members have identified development needs and a development plan.
  • Works collaboratively and co-operatively with others to develop services provided for patients within the Ward.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

407-MLTC-7551087

Job locations

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Job description

Job responsibilities

Clinical

  • Ensure patient records are maintained and that documentation reflects care provided.
  • Involve patients and carers/relatives in the planning and delivery of care within the ward area.
  • Work collaboratively with other professionals and agencies to ensure patient needs are met.
  • Establish and maintain effective communication with patients and carers/relatives.
  • Ensure clinical practice is up to date with current national guidance/NICE guidance.

Managerial/Leadership

  • Manage the day to day running of the unit, escalating All concerns to Matron.
  • Comply with policy and procedure in data collection and reporting to ensure compliance of others within the team.
  • Responsible for ensuring the team address ongoing health care needs and where appropriate, undertake effective discharge planning.
  • Maximise best use of clinical resources, monitor and evaluate patient flow, admission, and discharge arrangements.
  • Develop the services within the ward and implement service improvements.
  • Monitor and evaluate health, safety and security of self and others and implement best practice within the ward area.
  • Act on concerns raised by team members or service users.

Education and Development

  • Ensure team members have a development review, and that issues of poor competence are addressed.
  • Ensure own compliance and compliance of others regarding mandatory training and regulatory requirements, maintaining records of training and development undertaken on ESR.
  • Participate in the development of others through involvement in training, education, and development within and outside the department.
  • Evaluate the development of team members and comply with regulatory guidelines.

Clinical Governance

  • Undertake ward audit and the development of and implementation of action plans for poor compliance.
  • Ensure compliance with policies, procedures and clinical guidelines for self and others, and participate in the development and review of the same.
  • Continually monitor standards of care and lead in the improvement of care, be responsible for benchmarking, audit, and research within the ward environment.
  • Lead patient and public involvement activities in the ward area, leading to service improvement.
  • Provide responses to patient complaints
  • Promote peoples equality, diversity, and rights
  • Ensure effective emergency plans and procedures are in place and that staff can respond appropriately in emergency situations.

Job description

Job responsibilities

Clinical

  • Ensure patient records are maintained and that documentation reflects care provided.
  • Involve patients and carers/relatives in the planning and delivery of care within the ward area.
  • Work collaboratively with other professionals and agencies to ensure patient needs are met.
  • Establish and maintain effective communication with patients and carers/relatives.
  • Ensure clinical practice is up to date with current national guidance/NICE guidance.

Managerial/Leadership

  • Manage the day to day running of the unit, escalating All concerns to Matron.
  • Comply with policy and procedure in data collection and reporting to ensure compliance of others within the team.
  • Responsible for ensuring the team address ongoing health care needs and where appropriate, undertake effective discharge planning.
  • Maximise best use of clinical resources, monitor and evaluate patient flow, admission, and discharge arrangements.
  • Develop the services within the ward and implement service improvements.
  • Monitor and evaluate health, safety and security of self and others and implement best practice within the ward area.
  • Act on concerns raised by team members or service users.

Education and Development

  • Ensure team members have a development review, and that issues of poor competence are addressed.
  • Ensure own compliance and compliance of others regarding mandatory training and regulatory requirements, maintaining records of training and development undertaken on ESR.
  • Participate in the development of others through involvement in training, education, and development within and outside the department.
  • Evaluate the development of team members and comply with regulatory guidelines.

Clinical Governance

  • Undertake ward audit and the development of and implementation of action plans for poor compliance.
  • Ensure compliance with policies, procedures and clinical guidelines for self and others, and participate in the development and review of the same.
  • Continually monitor standards of care and lead in the improvement of care, be responsible for benchmarking, audit, and research within the ward environment.
  • Lead patient and public involvement activities in the ward area, leading to service improvement.
  • Provide responses to patient complaints
  • Promote peoples equality, diversity, and rights
  • Ensure effective emergency plans and procedures are in place and that staff can respond appropriately in emergency situations.

Person Specification

Qualifications

Essential

  • oRN
  • oPost Registration qualification or evidence of further study
  • oMentorship qualification or relevant experience

Experience

Essential

  • oBroad range of clinical experience, including recent experience in Elderly Care/ General Medicine
  • oExperience of managing others
  • oSignificant experience working in Band 6 nursing role

Knowledge and Skills

Essential

  • oInitiation and Implementation of Change
  • oAbility to communicate in a variety of settings, with patients of varying levels of understanding
  • oOperational/Organisational skills, and ability to work under pressure
  • oAbility to communicate unpleasant and sensitive information
  • oAble to present information in a logical manner
  • oBasic IT Skills in Email, Word processing and spreadsheets
  • oAble to manage own workload, plan the work of others, and work autonomously
  • oEffective delegation skills
  • oExperienced in staff management, ability to persuade, influence and manage conflict
  • oKnowledge of professional and NHS issues
  • oAbility to develop effective interpersonal relationships with colleagues in the healthcare setting
Person Specification

Qualifications

Essential

  • oRN
  • oPost Registration qualification or evidence of further study
  • oMentorship qualification or relevant experience

Experience

Essential

  • oBroad range of clinical experience, including recent experience in Elderly Care/ General Medicine
  • oExperience of managing others
  • oSignificant experience working in Band 6 nursing role

Knowledge and Skills

Essential

  • oInitiation and Implementation of Change
  • oAbility to communicate in a variety of settings, with patients of varying levels of understanding
  • oOperational/Organisational skills, and ability to work under pressure
  • oAbility to communicate unpleasant and sensitive information
  • oAble to present information in a logical manner
  • oBasic IT Skills in Email, Word processing and spreadsheets
  • oAble to manage own workload, plan the work of others, and work autonomously
  • oEffective delegation skills
  • oExperienced in staff management, ability to persuade, influence and manage conflict
  • oKnowledge of professional and NHS issues
  • oAbility to develop effective interpersonal relationships with colleagues in the healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron

Julie Corns

julie.corns2@nhs.net

01922654078

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

407-MLTC-7551087

Job locations

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS


Supporting documents

Privacy notice

Walsall Healthcare NHS Trust's privacy notice (opens in a new tab)