Walsall Healthcare NHS Trust

Bank Support Services Assistant/open day

The closing date is 22 October 2025

Job summary

You will possess good communication skills, work well as part of a team and have the ability to work in an extremely busy and challenging environment. We are committed to providing a high standard of care to our patients using a multidisciplinary approach. You will provide food /beverages & cleaning services to wards, kitchens and associated food service areas, cleaning premises and equipment, in patients, staff and visitor's areas. You may need to communicate with not only colleagues but also patients, suppliersand external contractors; support from Supervisor will be provided as necessary

Are you willing to clean within the hospital which could include; blood spillages, faecaes, toilets, in contact with infectious patients, removal of clinical waste etc.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

PLEASE DO NOT APPLY FOR THIS JOB IF YOU REQUIRE SPONSORSHIP AS WE CANNOT SPONSOR PEOPLE ON THE BANK

Main duties of the job

The Housekeeping Department currently has vacancies at Walsall Manor Hospital.

Bank Support Services Assistant roles working various hours Monday through to Sunday, mornings, afternoons, evenings and Weekends

Are you interested in working as part of a dedicated team that takes providing our patients with a clean safe environment seriously? If so then working within the Trust Housekeeping Department could be just what you are looking for.We are looking for individuals who are fully committed to providing a very high standard of work to support the needs of the Trust and to meet the high standards required to provide a safe environment for the care of our patients 365 days per year which includes weekends and Bank Holidays. Housekeepers are responsible for providing and maintaining a high standard of cleanliness and the provision of food and beverages to patients. A flexible approach is required as you will be required to work in all areas of the Trust working various shifts which may include Mornings, Afternoons, Evenings or Nights. You will have excellent communication skills, be a team player and able to use your own initiative.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

407-E&F-7359728

Job locations

Manor Hospital

Walsall

WS2 9PS


Job description

Job responsibilities

1. Ensuring that working areas are kept in a clean and hygienic state and that good hygienic practices are observed in line with Trust Policies. By doing so exerting moderate effort from start to end of shift.2. To maintain a clean and tidy appearance and observe Uniform Policy.3. To observe correct use and care of equipment/machinery in accordance with manufacturers instructions and training. To report to supervisor any fault in machinery or materials, in line with Health & Safety and COSHH Policies. To support the development of equipment lifecycle and be equipment champions.

Job description

Job responsibilities

1. Ensuring that working areas are kept in a clean and hygienic state and that good hygienic practices are observed in line with Trust Policies. By doing so exerting moderate effort from start to end of shift.2. To maintain a clean and tidy appearance and observe Uniform Policy.3. To observe correct use and care of equipment/machinery in accordance with manufacturers instructions and training. To report to supervisor any fault in machinery or materials, in line with Health & Safety and COSHH Policies. To support the development of equipment lifecycle and be equipment champions.

Person Specification

QUALIFICATIOINS

Essential

  • Able to read and write. Basic Education to GCSE Grade 4, English and Mathematics or demonstrable experience in a similar role

Desirable

  • NVQ/QCF Level 2 in Support Services
  • Possession of Level 2 Food Hygiene Certificate
  • B.I.C.s British Institure of Cleaning Science Qualification

EXPERIENCE

Essential

  • Proven ability to work as part of a team

Desirable

  • Ability to carry out job role to exact standards
  • Desirable to have worked in the service industry

Skills

Essential

  • Demonstrate effective communicatioin skills both verbally and written when communicatioing wiith colleagues, supervisors and Managers
Person Specification

QUALIFICATIOINS

Essential

  • Able to read and write. Basic Education to GCSE Grade 4, English and Mathematics or demonstrable experience in a similar role

Desirable

  • NVQ/QCF Level 2 in Support Services
  • Possession of Level 2 Food Hygiene Certificate
  • B.I.C.s British Institure of Cleaning Science Qualification

EXPERIENCE

Essential

  • Proven ability to work as part of a team

Desirable

  • Ability to carry out job role to exact standards
  • Desirable to have worked in the service industry

Skills

Essential

  • Demonstrate effective communicatioin skills both verbally and written when communicatioing wiith colleagues, supervisors and Managers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Manor Hospital

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Manor Hospital

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Manager

Natasha Frazer

natasha.frazer@nhs.net

07790981902

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

407-E&F-7359728

Job locations

Manor Hospital

Walsall

WS2 9PS


Supporting documents

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