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Walsall Healthcare NHS Trust

Clinical Support Worker Virtual Ward

The closing date is 18 October 2025

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Job summary

We are looking for a highly motivated 'can do' individual to join our Virtual Ward Team.

An exciting opportunity has arisen to help with the expansion of the virtual wards across Walsall. You will be responsible for assisting the practitioner in charge of the shift with the management of patients receiving care on the virtual ward. You will need to be competent in the use of computer systems and have experience in the delivery of high-quality patient centered care in the acute setting or the patients own home. You will need to be able to work flexibly to meet the demands of the service, working 7 days across a 7 day service that will operate 24/7. You must demonstrate excellent communication skills and have experience of multi-disciplinary/multi agency working.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

  • Visit patient in the own home to support with care/ clinical treatment they require.
  • Report findings acting on team leaders instruction.
  • Support team leader with promotion of the service
  • Support team leader with data collection and inputting

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

407-COMMUNITY-7416346

Job locations

Virtual Ward Service, The Loft

79 Thames Road, Blakenall

Walsall

WS3 1LZ


Job description

Job responsibilities

  • Visit patient in the own home to support with care/ clinical treatment they require.
  • Report findings acting on team leaders instruction.
  • Support team leader with promotion of the service
  • Support team leader with data collection and inputting

Job description

Job responsibilities

  • Visit patient in the own home to support with care/ clinical treatment they require.
  • Report findings acting on team leaders instruction.
  • Support team leader with promotion of the service
  • Support team leader with data collection and inputting

Person Specification

Qualifacations

Essential

  • NVQ level 2 or equivalent qualification / experience
  • Ability to work independently.

Knowledge

Essential

  • Effective communication skills
  • Ability to utilize relevant IT software

Out of hour work

Essential

  • Ability to travel independently across the Borough during the working day
  • Ability to work Flexibly according to the need of the service.
Person Specification

Qualifacations

Essential

  • NVQ level 2 or equivalent qualification / experience
  • Ability to work independently.

Knowledge

Essential

  • Effective communication skills
  • Ability to utilize relevant IT software

Out of hour work

Essential

  • Ability to travel independently across the Borough during the working day
  • Ability to work Flexibly according to the need of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Virtual Ward Service, The Loft

79 Thames Road, Blakenall

Walsall

WS3 1LZ


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Virtual Ward Service, The Loft

79 Thames Road, Blakenall

Walsall

WS3 1LZ


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Lead Urgent Community Response

Fiona Micheli

Fiona.Micheli1@nhs.net

01922604920

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

407-COMMUNITY-7416346

Job locations

Virtual Ward Service, The Loft

79 Thames Road, Blakenall

Walsall

WS3 1LZ


Supporting documents

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