Medical Support Secretary

Job description

Job responsibilities

Key Responsibilities1. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.

2. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.

3. To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.

4. Maintain, collate and compile data/information from appropriate IT packages i.e. Careflow, Fusion etc. in a prompt and efficient manner.

5. Provide secretarial support relating to office procedures including photocopying, taking phone calls, filing, faxing, ordering and tracking medical records, Answering and directing emails, Booking follow up appointments ,dealing with incoming and outgoing post as required.

6. Arranging meetings for departmental team members as directed by Medical Secretaries.

7. Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.

8. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.

9. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.

10. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.

please refer to JD for more description

Person Specification

Qualifications

Essential

• GCSE's in Mathematics and English
• Audio typing qualification or relevant experience
• NVQ in office administration or equivalent experience

Experience

Essential

• Previous experience in office environment
• Basic knowledge of a range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)

Desirable

• Previous experience of working in a Healthcare environment

Skills

Essential

• Good verbal and written communication skills
• Good Organisational Skills
• Good Teamworking skills

Knowledge

Essential

• Clear understanding of confidentiality and data protection issues

Desirable

• An understanding of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare NHS Trut

Moat Rd

Walsall

WS2 9PS

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)