AfC Band 3 Assistant Support Secretary

Job summary

This is an exciting opportunity for an enthusiastic Medical Secretary to join our busy and friendly department. The post holder must be able to undertake a range of administrative duties, be well organised with excellent typing, administration and communication skills. Applicants will need to have experience of working in a busy office environment, be able to prioritise their workload efficiently, have excellent attention to detail and be able to work independently using own initiative. Applicants ideally should have previous experience in a medical secretarial role with an understanding of medical terminology being proficient in audio typing and be able to work independently using own initiative. This role requires the candidate to be flexible with their role as each day is different.

This role will specifically be to arrange departmental meetings, prepare agenda's, attend the meetings and type the minutes. The post holder will also be the named secretary for least one Consultant and will be expected to type clinical letters as well as undertake general admin duties and booking appointments.

Main duties of the job

The main duties of the job are varied, but overall include:

- Arranging, preparing agenda's and minute taking for departmental meetings

- Supporting at least two consultant - including typing letters

- Booking patients for Outpatient appointments

- Sending letters in a timely manner

- Filing

- Communicating with Consultants and other medical/operational team members effectively.

- Answering the telephone and liaising with patients in a friendly and professional manner.

• Ensuring confidentiality is maintained at all times.

About us

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which will commence in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.

Job description

Job responsibilities

Please see the attached Job Description and Personal Specification for further details on the job role. If you have any queries, please contact Richard Pillinger on the details provided.

Person Specification

Qualifications

Essential

• NVQ L3 (or equivalent)
• Educated to GCSE/O Level standard/equivalent

Desirable

• Word Processing/Audio typing Skills

Experience

Essential

• Excellent knowledge of the full range of Microsoft Office Programmes

Desirable

• Experience working in an NHS office environment

Skills

Essential

• Able to use own initiative and able to work with limited supervision, managing and prioritising own workload
• Ability to oversee and motivate secretarial support staff

Desirable

• Excellent interpersonal and communication skills

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).