Walsall Healthcare NHS Trust

Senior Pharmacy Technician – Medicines Safety and Pharmacy Governance

The closing date is 07 September 2025

Job summary

The post holder will lead and develop on all aspects of governance and assurance across the Pharmacy Department and support the Medicines Safety Officer and Medicines Governance Advisor with medicinessafety and governance across the organisation.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

Governance

1 Support the Medicines Governance Advisor with identifying and managing risks and ensuing that the risk register is maintained and is presented on a monthly basis to divisional quality board and pharmacy quality team.

Work with pharmacy department risk owners and assessors to develop appropriate actions to mitigate risk and ensure these are completed in a timely manner.

Actively contribute to departmental audits, developing action plans and ensuring actions are completed in a timely manner.

Ensure all statutory audits and reviews for pharmacy are completed and resulting outcomes actioned.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-WCCSS-7409649

Job locations

Walsall Healthcare NHST Trust

Manor Hospital, Moat Rd

Walsall

WS2 9PS


Job description

Job responsibilities

The post holder will:

Support the work of the Medicines Safety Officer and Medicines Governance Advisor in the promotion of safe medication practices across the organisation.

- Work together with partners such as the Trust Assurance Team and the Health and Safety team to ensure that the department is adhering to the Trust requirements

- Support the Medicines Safety Officer and Medicines Governance Advisor in writing reports and developing dashboards to provide clear evidence of compliance and escalation where appropriate.

Support and provide training to the pharmacy team on incident reporting, incident management, risk management and health and safety practices.

Lead on Health and Safety within the department advising on all aspects of Health and Safety including fire, first aid, working with equipment and Control of Substances Hazardous to Health.

Ensure all mandatory reporting on Health and Safety using approved audit tools for the Pharmacy is completed timely and reported to the pharmacy quality teams and to the Trust.

Compile reports on all aspects of pharmacy governance and medicines management.

Co-ordinate the production and review of pharmacy SOPs and policies and write any relating to risk management and governance; that may impact in the wider Trust. Maintain the departmental SOP register.

Lead on pharmacy department governance SOPs

To advise and act upon any actions on temperature control monitoring systems across the department and wards, liaising with the pharmacy informatics team and the pharmacy staff and the nursing staff.

Support with the investigating and responding to patient complaints.

Medicines Safety

Supports and deputises for the designated Medication Safety Officer and Medicines Governance Advisor for the Trust to manage reported incidents, follow them up and present data on KPIs and trending patterns. Includes assessments for duty of candour.

Produce routine and ad hoc reports for reporting to pharmacy, divisional teams, Trust wide or ready for external visits such as CQC or MHRA, ensuring the quality of data is validated.

Promotes all staff to improve the reporting and learning from medication related incidents and errors both inside and outside of the Trust.

Recommends actions to be taken for improvements following on from incidents including the training and education to be delivered to multi- disciplinary groups for the purpose of patient safety and best practice.

Supports the implementation of changes in practice and processes regarding the safe use of medicines based on national benchmarking and learning.

Communicates and advises on up-to-date information from external bodies such as MHRA and NHSE on best practices on safe usage of medicines, ensuring information is documented.

Carry out medicines related audits as required and support with developing action plans.

To support in the management of drug recalls and alerts, ensuring all actions are complete and documented.

Work closely with all healthcare professionals including medical and nursing staff groups and pharmacy staff to ensure the highest standards possible are achieved for medication safety across the organisation.

Job description

Job responsibilities

The post holder will:

Support the work of the Medicines Safety Officer and Medicines Governance Advisor in the promotion of safe medication practices across the organisation.

- Work together with partners such as the Trust Assurance Team and the Health and Safety team to ensure that the department is adhering to the Trust requirements

- Support the Medicines Safety Officer and Medicines Governance Advisor in writing reports and developing dashboards to provide clear evidence of compliance and escalation where appropriate.

Support and provide training to the pharmacy team on incident reporting, incident management, risk management and health and safety practices.

Lead on Health and Safety within the department advising on all aspects of Health and Safety including fire, first aid, working with equipment and Control of Substances Hazardous to Health.

Ensure all mandatory reporting on Health and Safety using approved audit tools for the Pharmacy is completed timely and reported to the pharmacy quality teams and to the Trust.

Compile reports on all aspects of pharmacy governance and medicines management.

Co-ordinate the production and review of pharmacy SOPs and policies and write any relating to risk management and governance; that may impact in the wider Trust. Maintain the departmental SOP register.

Lead on pharmacy department governance SOPs

To advise and act upon any actions on temperature control monitoring systems across the department and wards, liaising with the pharmacy informatics team and the pharmacy staff and the nursing staff.

Support with the investigating and responding to patient complaints.

Medicines Safety

Supports and deputises for the designated Medication Safety Officer and Medicines Governance Advisor for the Trust to manage reported incidents, follow them up and present data on KPIs and trending patterns. Includes assessments for duty of candour.

Produce routine and ad hoc reports for reporting to pharmacy, divisional teams, Trust wide or ready for external visits such as CQC or MHRA, ensuring the quality of data is validated.

Promotes all staff to improve the reporting and learning from medication related incidents and errors both inside and outside of the Trust.

Recommends actions to be taken for improvements following on from incidents including the training and education to be delivered to multi- disciplinary groups for the purpose of patient safety and best practice.

Supports the implementation of changes in practice and processes regarding the safe use of medicines based on national benchmarking and learning.

Communicates and advises on up-to-date information from external bodies such as MHRA and NHSE on best practices on safe usage of medicines, ensuring information is documented.

Carry out medicines related audits as required and support with developing action plans.

To support in the management of drug recalls and alerts, ensuring all actions are complete and documented.

Work closely with all healthcare professionals including medical and nursing staff groups and pharmacy staff to ensure the highest standards possible are achieved for medication safety across the organisation.

Person Specification

Qualifications

Essential

  • NVQ3, BTEC or equivalent in pharmaceutical science
  • Registered with General Pharmaceutical Council
  • Holds accreditation for checking prescriptions

Experience

Essential

  • Experience in writing and implementing departmental SOPs
  • Experienced at undertaking audits and developing action plans.

Desirable

  • Experience in identifying and managing risk

Skills

Essential

  • Good working knowledge of Health and Safety in relation to Pharmacy and medicines.
  • Ability to search for relevant information on various databases and evaluate data.
Person Specification

Qualifications

Essential

  • NVQ3, BTEC or equivalent in pharmaceutical science
  • Registered with General Pharmaceutical Council
  • Holds accreditation for checking prescriptions

Experience

Essential

  • Experience in writing and implementing departmental SOPs
  • Experienced at undertaking audits and developing action plans.

Desirable

  • Experience in identifying and managing risk

Skills

Essential

  • Good working knowledge of Health and Safety in relation to Pharmacy and medicines.
  • Ability to search for relevant information on various databases and evaluate data.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare NHST Trust

Manor Hospital, Moat Rd

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare NHST Trust

Manor Hospital, Moat Rd

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Medicines Governance Advisor

Monique Sinclaire

monique.sinclaire@nhs.net

01922721172

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-WCCSS-7409649

Job locations

Walsall Healthcare NHST Trust

Manor Hospital, Moat Rd

Walsall

WS2 9PS


Supporting documents

Privacy notice

Walsall Healthcare NHS Trust's privacy notice (opens in a new tab)