Walsall Healthcare NHS Trust

Sister/Charge Nurse / Clinical Practitioner: Care Navigation Centre

The closing date is 03 September 2025

Job summary

Care Navigation Centre is a well-established team in Walsall providing a single point of access for professionals seeking to keep patients in their own home or to avoid an ED admission.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

An exciting opportunity has arisen for a Clinical Sister / Charge Nurse / Clinical Practitioner to join our Care Navigation Centre. You must be a registered practitioner (nurse / paramedic) with evidence of post registration practice at Band 5. Experience of multi-disciplinary / multi agency working is essential. You will be part of a team and have responsibility for the triage and onward referral of patients who require support from the plethora of community services available in Walsall. You will need to work flexibly to meet the demands of the service and be able to forge strong links with colleagues from the community and acute services. You should have good IT skills and a pleasant telephone manner.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

407-COMMUNITY-7379179

Job locations

Blakenhall Village Centre

Thames Road

Walsall

WS3 1LZ


Job description

Job responsibilities

An exciting opportunity has arisen for a Clinical Sister / Charge Nurse / Clinical Practitioner to join our Care Navigation Centre. You must be a registered practitioner (nurse / paramedic) with evidence of post registration practice at Band 5. Experience of multi-disciplinary / multi agency working is essential. You will be part of a team and have responsibility for the triage and onward referral of patients who require support from the plethora of community services available in Walsall. You will need to work flexibly to meet the demands of the service and be able to forge strong links with colleagues from the community and acute services. You should have good IT skills and a pleasant telephone manner.

Service provision is delivered over a 24/7 period across 7 days on a pro-rota system.

Job description

Job responsibilities

An exciting opportunity has arisen for a Clinical Sister / Charge Nurse / Clinical Practitioner to join our Care Navigation Centre. You must be a registered practitioner (nurse / paramedic) with evidence of post registration practice at Band 5. Experience of multi-disciplinary / multi agency working is essential. You will be part of a team and have responsibility for the triage and onward referral of patients who require support from the plethora of community services available in Walsall. You will need to work flexibly to meet the demands of the service and be able to forge strong links with colleagues from the community and acute services. You should have good IT skills and a pleasant telephone manner.

Service provision is delivered over a 24/7 period across 7 days on a pro-rota system.

Person Specification

Community Experience

Essential

  • Substantive experience

Desirable

  • Knowledge of Community Pathways

Knowledge

Essential

  • Integrated working

Desirable

  • Community Pathways

Pressured environment

Essential

  • B6 Experience

Desirable

  • Experience

Communication

Essential

  • Good understanding of communication

Desirable

  • Scenerios
Person Specification

Community Experience

Essential

  • Substantive experience

Desirable

  • Knowledge of Community Pathways

Knowledge

Essential

  • Integrated working

Desirable

  • Community Pathways

Pressured environment

Essential

  • B6 Experience

Desirable

  • Experience

Communication

Essential

  • Good understanding of communication

Desirable

  • Scenerios

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Blakenhall Village Centre

Thames Road

Walsall

WS3 1LZ


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Blakenhall Village Centre

Thames Road

Walsall

WS3 1LZ


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

UCR Lead

Fiona Micheli

fiona.micheli@nhs.net

01922604920

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

407-COMMUNITY-7379179

Job locations

Blakenhall Village Centre

Thames Road

Walsall

WS3 1LZ


Supporting documents

Privacy notice

Walsall Healthcare NHS Trust's privacy notice (opens in a new tab)