Job summary
An exciting opportunity has arisen for an enthusiastic and motivated TB Support Worker in the Walsall TB Nurse Service. The TB Support Worker will support the TB Specialist Nurses providing a comprehensive service encompassing health promotion, preventative screening techniques and the care of TB patients. The goals of the service are to identify and to reduce the risk of individuals being newly infected with TB and provide high quality treatment and care for all people with TB. The service will achieve these goals by raising awareness of TB amongst high-risk groups such as individuals who have had close contact with TB patients, those who have been born or lived in high incident countries or individuals who belong to other risk groups.
Main duties of the job
The TB Nurse Service is delivered in a variety of settings including community settings, clinics, patient's homes and in inpatient areas. This is a flexible role to provide care to individuals, families and communities in response to changing local need. The post holder will have the autonomy to shape this newly established role.
There is a requirement to visit adults, children and families with active TB at home across the Walsall area. There is a requirement to raise awareness of TB in the form of health promotion stands and to form good working relationships with third sector organisations to establish small group awareness raising sessions once the post holder is knowledgeable on the subject of TB.
Training in blood taking is desirable.
Full UK driving licence is essential.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall manor houses the full range of district general hospital services under one roof. The £170 million development was competed in 2010and the continued upgrading of existing areas ensures the Trust now has a state-of -the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and integrated assessment unit facilities.
Job description
Job responsibilities
The following principles of good practice will be a fundamental requirement of the post holder in thedelivery of high quality patient care delivery: Support individuals rights and choices The post holder will work in a team under the direction and supervision of the TB Team/Registered Nurse Support individuals through effective communication Maintain confidentiality of information Acknowledge individuals personal benefits and identity Promote equality and diversity Maintain safety and security of individuals and self The post holder will be required to gain the required knowledge and skills to meetthe Occupational Standards relevant to the post.
SPECIFIC TO ROLE:These skills can be undertaken once competence has been achieved. To Provide Direct Observed Therapy as per Specialist Nurse Guidance in the management of supportingpatients during their TB treatment To work in the Community, carrying out risk assessments and adhering to lone working policy To visit patients in their place of residence, with the support of a Specialist Nurse Assist the Specialist Nurses in TB incidents, data collection and clinical duties: venepuncture. To report all concerns about individual patients to the specialist nursing member of the team. To support all patients to access other agencies as required e.g. supporting service, social services, drugand alcohol services, housing department etc. Provide information and support to enable patients to complete their course of TB treatment successfully To participate in the care intervention with complex patients with the multidisciplinary team includinghousing, social care agencies, mental health service and other agencies6 Assist and visit alongside specialist nurse on joint visits to patients where the risk assessment hasdemonstrated a joint / double visit is required to maintain safety Improve clinic attendance by contacting patients prior to and follow up patients who have not attendedtheir appointments Urinalysis, weight height measurement including, recording and reporting of results to specialist nurse Support the Rapid access service, by sample collection and making contact with the patient/s Collection of specimens of urine, sputum, blood as directed Assist with and the prevention of cross infection Accurate reporting and record keeping Maintain TB Databases and other administrative duties that are required To undertake administrative and clerical duties including inputting and maintaining data as and whenrequired To help manage health promotion events. To help raise awareness of TB amongst third sector organisations to include clients and staff usingpromotional literature and small group teaching sessions. To raise awareness of TB, the treatment and screening in line with local and national health promotionstrategies. To transport promotional resources (e.g. display boards) as and when required. To participate in audit programmes as required Maintain clean and tidy patient areas, treatment rooms Clean and prepare clinical area / rooms and equipment as required Book appointments and communicate with the patients Deal with enquiries appropriately and confidentially Assist senior nurse to monitor and maintain adequate stock levels The post holder will be required to be aware of and adhere to Trust Policiesand Procedures7 Have the training and access to national specialist databases e.g National Tuberculosis surveillancesystem( NTBS), Latent Tuberculosis infection (LTBI web portal) Manage the phone lines and respond to all queries and accurately document all enquiries. Clinic administration, populating clinics and registering new patients.
Job description
Job responsibilities
The following principles of good practice will be a fundamental requirement of the post holder in thedelivery of high quality patient care delivery: Support individuals rights and choices The post holder will work in a team under the direction and supervision of the TB Team/Registered Nurse Support individuals through effective communication Maintain confidentiality of information Acknowledge individuals personal benefits and identity Promote equality and diversity Maintain safety and security of individuals and self The post holder will be required to gain the required knowledge and skills to meetthe Occupational Standards relevant to the post.
SPECIFIC TO ROLE:These skills can be undertaken once competence has been achieved. To Provide Direct Observed Therapy as per Specialist Nurse Guidance in the management of supportingpatients during their TB treatment To work in the Community, carrying out risk assessments and adhering to lone working policy To visit patients in their place of residence, with the support of a Specialist Nurse Assist the Specialist Nurses in TB incidents, data collection and clinical duties: venepuncture. To report all concerns about individual patients to the specialist nursing member of the team. To support all patients to access other agencies as required e.g. supporting service, social services, drugand alcohol services, housing department etc. Provide information and support to enable patients to complete their course of TB treatment successfully To participate in the care intervention with complex patients with the multidisciplinary team includinghousing, social care agencies, mental health service and other agencies6 Assist and visit alongside specialist nurse on joint visits to patients where the risk assessment hasdemonstrated a joint / double visit is required to maintain safety Improve clinic attendance by contacting patients prior to and follow up patients who have not attendedtheir appointments Urinalysis, weight height measurement including, recording and reporting of results to specialist nurse Support the Rapid access service, by sample collection and making contact with the patient/s Collection of specimens of urine, sputum, blood as directed Assist with and the prevention of cross infection Accurate reporting and record keeping Maintain TB Databases and other administrative duties that are required To undertake administrative and clerical duties including inputting and maintaining data as and whenrequired To help manage health promotion events. To help raise awareness of TB amongst third sector organisations to include clients and staff usingpromotional literature and small group teaching sessions. To raise awareness of TB, the treatment and screening in line with local and national health promotionstrategies. To transport promotional resources (e.g. display boards) as and when required. To participate in audit programmes as required Maintain clean and tidy patient areas, treatment rooms Clean and prepare clinical area / rooms and equipment as required Book appointments and communicate with the patients Deal with enquiries appropriately and confidentially Assist senior nurse to monitor and maintain adequate stock levels The post holder will be required to be aware of and adhere to Trust Policiesand Procedures7 Have the training and access to national specialist databases e.g National Tuberculosis surveillancesystem( NTBS), Latent Tuberculosis infection (LTBI web portal) Manage the phone lines and respond to all queries and accurately document all enquiries. Clinic administration, populating clinics and registering new patients.
Person Specification
Experience
Essential
- oSignificant experience working in a caring environment
- oBasic Keyboard and computer skills
- oPrevious hospital experience
Desirable
Qualifications
Essential
- oEducated to GCSE standard
- oGood written and spoken English
Personal Qualities
Essential
- oGood written and spoken English
- oGood organisational skills
- oGood Interpersonal skills
- oAbility to use initiative
Management / Supervision / Coordination skills
Essential
- oBe able to manage all aspects of work including: identifying training needs,
Written skills
Essential
- oProficient in reading and writing
- oProficient in routine note taking
- oAbility to interpret and follow written and verbal instructions
Knowledge
Essential
- Knowledge, understanding and adherence to confidentiality issues in line with the nature of the role
Mental Effort
Essential
- oAbility to deal with a multitude of different tasks consecutively throughout the day.
- oFrequent / unpredicted requirement of prolonged concentration.
- oAbility to work independently with effective time management.
- oFrequent / unpredicted interruptions and changes in priorities.
- oFrequent telephone enquiries, often by distressed individuals, due to nature of the disease.
Physical Skills
Essential
- oDexterity for basic keyboard skills and accuracy upon inputting patient information.
- oTo safely and effectively carry out manual handling and moving tasks in line with the responsibilities of the role
Working Conditions
Essential
- oThe post holder must be able to identify potential risks of being exposed to physical / verbal aggression
- oThe post holder may occasionally be in the vicinity of unpleasant conditions (eg body fluids)
- oKnowledge and ability to apply health and safety policies
- oAcceptance that some exposure to TB infection can-not be avoided.
- oAbility to manage situations and work with patients with addiction problems (drug / alcohol abusers) who exhibit behaviours such as verbal aggression and/ or offensive language, whilst maintaining knowledge of the Trusts' 'Zero Tolerance' Policy.
Emotional Effort
Essential
- oAwareness of cultural, socio-economic and educational attainments of catchment population
- oAbility to support patients and contacts who are experiencing high levels of distress due to the diagnosis of a stigmatised disease (both TB and HIV)
- oAbility to cope with highly distressed and sometimes aggressive / abusive public - due to TB being an infectious disease and the associated stigma, public reaction can be extreme and time consuming.
Person Specification
Experience
Essential
- oSignificant experience working in a caring environment
- oBasic Keyboard and computer skills
- oPrevious hospital experience
Desirable
Qualifications
Essential
- oEducated to GCSE standard
- oGood written and spoken English
Personal Qualities
Essential
- oGood written and spoken English
- oGood organisational skills
- oGood Interpersonal skills
- oAbility to use initiative
Management / Supervision / Coordination skills
Essential
- oBe able to manage all aspects of work including: identifying training needs,
Written skills
Essential
- oProficient in reading and writing
- oProficient in routine note taking
- oAbility to interpret and follow written and verbal instructions
Knowledge
Essential
- Knowledge, understanding and adherence to confidentiality issues in line with the nature of the role
Mental Effort
Essential
- oAbility to deal with a multitude of different tasks consecutively throughout the day.
- oFrequent / unpredicted requirement of prolonged concentration.
- oAbility to work independently with effective time management.
- oFrequent / unpredicted interruptions and changes in priorities.
- oFrequent telephone enquiries, often by distressed individuals, due to nature of the disease.
Physical Skills
Essential
- oDexterity for basic keyboard skills and accuracy upon inputting patient information.
- oTo safely and effectively carry out manual handling and moving tasks in line with the responsibilities of the role
Working Conditions
Essential
- oThe post holder must be able to identify potential risks of being exposed to physical / verbal aggression
- oThe post holder may occasionally be in the vicinity of unpleasant conditions (eg body fluids)
- oKnowledge and ability to apply health and safety policies
- oAcceptance that some exposure to TB infection can-not be avoided.
- oAbility to manage situations and work with patients with addiction problems (drug / alcohol abusers) who exhibit behaviours such as verbal aggression and/ or offensive language, whilst maintaining knowledge of the Trusts' 'Zero Tolerance' Policy.
Emotional Effort
Essential
- oAwareness of cultural, socio-economic and educational attainments of catchment population
- oAbility to support patients and contacts who are experiencing high levels of distress due to the diagnosis of a stigmatised disease (both TB and HIV)
- oAbility to cope with highly distressed and sometimes aggressive / abusive public - due to TB being an infectious disease and the associated stigma, public reaction can be extreme and time consuming.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
