Job summary
The Post holder will work in respiratory nurse role as part of a team. To provide effective, efficient and comprehensive administrative support admin support to the Respiratory Nurse Service.
Acts in a manner that upholds the values of the Trust and that of the profession ensuring that service
delivered contributes to supporting the principles of clinical governance. The post holder will be
expected to work as part of a team
Main duties of the job
The post holder will provide administrative support to the Respiratory Nurse Team - COPD, within the division of medicine and Long Term Conditions in line with Trust Policies and Procedures:
To provide the efficient service of filing, retrieving of notes, general telephonist, word processing duties and any other admin support required by the team.
To ensure work is well presented and that standards are maintained
To provide excellent office support which is professional and supportive and responsive to the needs of the Division.
To maintain patient/trust confidentiality at all times and deal with day-to-day tasks and enquiries from colleagues in a courteous, efficient and timely manner.
To work closely with Respiratory Nurses, working as part of a multi-disciplinary team.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Job description
Job responsibilities
Use of computers, computer applications and all relevant databases as necessary and appropriate for the job.
Compile and maintain datasets and/or other detailed information that is then handed off for analysis.
Input of NRAP audits onto computer database for patients
Access emails throughout day for respiratory nurses and pass onto respiratory nurse team to act on.
Arranging outpatients appointments for patients
Contribute to an efficient running of all services related to the job.
Answer telephone queries
Forward requests for investigations to relevant departments
Filing of patients notes
Obtaining nurse notes for outpatient clinics
Photocopying, scanning and Printing as per role
Handling of post
Undertake any other ad-hoc duties as requested within the grade of the post
Prioritise workload in appropriate order to ensure work is completed within agreed timescale
Job description
Job responsibilities
Use of computers, computer applications and all relevant databases as necessary and appropriate for the job.
Compile and maintain datasets and/or other detailed information that is then handed off for analysis.
Input of NRAP audits onto computer database for patients
Access emails throughout day for respiratory nurses and pass onto respiratory nurse team to act on.
Arranging outpatients appointments for patients
Contribute to an efficient running of all services related to the job.
Answer telephone queries
Forward requests for investigations to relevant departments
Filing of patients notes
Obtaining nurse notes for outpatient clinics
Photocopying, scanning and Printing as per role
Handling of post
Undertake any other ad-hoc duties as requested within the grade of the post
Prioritise workload in appropriate order to ensure work is completed within agreed timescale
Person Specification
education
Essential
Experience
Essential
computer skills
Essential
- aware of computer applications and use
Person Specification
education
Essential
Experience
Essential
computer skills
Essential
- aware of computer applications and use
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).