Job summary
We have an exciting opportunity for a Ward Clerk on our short stay medical unit (ward 29).
To provide an efficient, effective and comprehensive administrative support for the department/area ward 29.
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients.
Communicating information verbally and in writing, providing routine information for patients and staff, for example discharge, admission, transfers and making appointments.
May be required to handle barriers to understanding for example anxious patients, relatives, cultural differences, and language or communication difficulties.
Main duties of the job
An exciting opportunities have arisen to join a friendly team, working within Ward 29.
Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration.
If you feel you have these skills and would like to join our team them please apply.
About us
Walsall Healthcare NHS Trustprovides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in2018,extension of a Neonatal Unit and brand new, state of the art Emergency Department.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job description
Job responsibilities
To provide an efficient, effective and comprehensive administrative support for the department/area
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients
See job description for full details
Job description
Job responsibilities
To provide an efficient, effective and comprehensive administrative support for the department/area
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients
See job description for full details
Person Specification
Qualifications
Essential
- High level of literacy and numeracy
- GCSE or equivalent in English and Maths
Experience
Essential
- Demonstrable experience of administrative & clerical systems and processes
- Fully conversant with information and other IT systems.
- Experience in Microsoft including Outlook, Word and Excel
Skills and Knowledge
Essential
- Ability to deal with difficult/anxious people using tact and diplomacy.
- Excellent organisational skills to manage own workload and assist in running a smooth service.
Person Specification
Qualifications
Essential
- High level of literacy and numeracy
- GCSE or equivalent in English and Maths
Experience
Essential
- Demonstrable experience of administrative & clerical systems and processes
- Fully conversant with information and other IT systems.
- Experience in Microsoft including Outlook, Word and Excel
Skills and Knowledge
Essential
- Ability to deal with difficult/anxious people using tact and diplomacy.
- Excellent organisational skills to manage own workload and assist in running a smooth service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
