Ward Clerk

Walsall Healthcare NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity have arisen to join a friendly team, working within the department of Paediatrics. We are looking for a dynamic individual to join our busy team.

Successful candidate will provide efficient, effective, and comprehensive administrative support for ward 21 and PAU.

If you have excellent interpersonal skills, good communicator and have a strong desire to provide an efficient, effective, and comprehensive administrative support for the department of surgery then this is the post for you.

Main duties of the job

Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration such as record keeping, data entry, filing and scanning.

You will need to be able to communicate effectively with all staff members and patients and have a high level of attention to detail.

About us

NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also now complete on our multi-million pound new Urgent and Emergency Care Centre which houses a new Emergency Department (including Children's Emergency Department), co-located Pediatric Assessment Unit.

Date posted

29 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

407-WCCSS-6805642

Job locations

Ward 21 & PAU

Walsall Manor Hospital

Walsall

WS29PS


Job description

Job responsibilities

We support flexible working for all employees and prospective applicants.

Any settled workers meeting the requirements must be offered the position in preference to any non-resident candidates meeting the requirements.

Job description

Job responsibilities

We support flexible working for all employees and prospective applicants.

Any settled workers meeting the requirements must be offered the position in preference to any non-resident candidates meeting the requirements.

Person Specification

Experience

Essential

  • Demonstrable experience of administrative & clerical systems and processes Fully conversant with information and other IT systems. Experience in Microsoft including Outlook, Word and Excel

Desirable

  • Previous ward clerk/reception experience Previous experience of working in acute hospital environment

Essential Form

Essential

  • Ability to deal with difficult/anxious people using tact and diplomacy. Excellent organisational skills to manage own workload and assist in running a smooth service

Communication

Essential

  • Demonstrate effective communication
Person Specification

Experience

Essential

  • Demonstrable experience of administrative & clerical systems and processes Fully conversant with information and other IT systems. Experience in Microsoft including Outlook, Word and Excel

Desirable

  • Previous ward clerk/reception experience Previous experience of working in acute hospital environment

Essential Form

Essential

  • Ability to deal with difficult/anxious people using tact and diplomacy. Excellent organisational skills to manage own workload and assist in running a smooth service

Communication

Essential

  • Demonstrate effective communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Ward 21 & PAU

Walsall Manor Hospital

Walsall

WS29PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Ward 21 & PAU

Walsall Manor Hospital

Walsall

WS29PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Care Group Support Manager

Sarah Mirza

Sarah.mirza3@nhs.net

01922721172

Date posted

29 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

407-WCCSS-6805642

Job locations

Ward 21 & PAU

Walsall Manor Hospital

Walsall

WS29PS


Supporting documents

Privacy notice

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