Job summary
The Patient Pathway Co-ordinator will work within a Care Group within the Women's & Children's and Clinical Support Services Division to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined processes revolve around the patient and their individual needs.
Please note that previous applicants need not apply. We cannot sponsor this post therefore people only apply if you have full time right to work and live in the UK.
Main duties of the job
The post holder will work as part of the clinical teams ensuring that patients are proactively managed and monitored in order to support the delivery of the Trust's access targets/Referral to Treatment (RTT) in line with nationally and locally defined targets.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children's Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year.
We would particularly welcome applications from people from a BME background and people with a disability as these groups are currently under-represented at senior level. We value diversity within our Trust and are working to achieve equality in our recruitment.
We support flexible working for all employees and prospective applicants.
Any settled workers meeting the requirements must be offered the position in preference to any non-resident candidates meeting the requirements, unless the role falls under a PhD-level code, in which case sponsorship may be attained.
Job description
Job responsibilities
The job description covers the major tasks to be carried out and the level of responsibilities to which the post holder will work. These may be revised and changed from time to time.
Job description
Job responsibilities
The job description covers the major tasks to be carried out and the level of responsibilities to which the post holder will work. These may be revised and changed from time to time.
Person Specification
Education
Essential
- GCSE English and Maths (Grade A-C)
- NVQ Business Administration Level 4 (or working towards) or demonstrable experience
Experience
Essential
- Experience of working with a range of Microsoft Office packages (ie Word, Excel, Powerpoint)
- Demonstrable experience of working in an access environment, managing waiting lists and delivering access standards
- Expert knowledge of RTT rules and application for consultant led services
Skills
Essential
- Good communication / customer care skills both written and verba
- Good keyboard / IT Skills
Person Specification
Education
Essential
- GCSE English and Maths (Grade A-C)
- NVQ Business Administration Level 4 (or working towards) or demonstrable experience
Experience
Essential
- Experience of working with a range of Microsoft Office packages (ie Word, Excel, Powerpoint)
- Demonstrable experience of working in an access environment, managing waiting lists and delivering access standards
- Expert knowledge of RTT rules and application for consultant led services
Skills
Essential
- Good communication / customer care skills both written and verba
- Good keyboard / IT Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
