Job summary
Deputy Divisional Director of Operations (WCCSS) - 12 Month Secondment
The Deputy Divisional Director will be responsible for the day-to-day operational management of specialities / departments within the division. They will assist following directors in ensuring that the division delivers its financial, activity and quality targets and ensuring safe and high-quality care:
- Divisional Director
- Divisional Director of Clinical Support Services
- Divisional Director of Midwifery, Gynaecology & Sexual Health
- Director of Pharmacy
- Divisional Director of Children, Young People & Neonates
They will also have a specific Divisional Portfolio to support the effective delivery of safe high-quality services comprising of, for example, Deputising for the Divisional Director have overall responsibility for ensuring monitoring and delivering of all performance standards targets, Divisional Lead for Business continuity and Resilience. Divisional Lead for achievement and monitoring to ensure a first-class patient experience. Divisional Lead for maximising integration and service improvement opportunities. Business Case oversight / assisting with their production within the Division.
If you would like an informal chat, please contact Tayo David-Eyen on temitayo.david-eyen@nhs.net.
Main duties of the job
- Accountable for the effective and efficient delivery of a service or services
- Responsible for development of specialty service plans that are constant with the strategic aims and objectives of the Trust.
- Undertake with the Divisional Director of Operations the development of business and strategic plans: negotiating, securing resources needed and delivery.
- Responsible with Clinical Directors and Care Group Managers for capacity planning and negotiation / successful delivery of Division's performance programme.
- With the Divisional Director of Operations, have a lead responsibility for negotiation of service level agreements within the corporate framework.
- Ensure business cases are produced for service models as part of the business case process.
- Responsible for taking decisions on medical cover with advice from the clinical director and speciality leads,
- Responsible for developing and leading improvement programs and agreeing and implementing them.
- Deputise for Divisional Director of Operations as required.
- Responsible for development and implementation of the service / Divisional policies.
- Accountable for ensuring that capacity is maximised safely and efficiently.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children's Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year.
We would particularly welcome applications from people from a BME background and people with a disability as these groups are currently under-represented at senior level. We value diversity within our Trust and are working to achieve equality in our recruitment.
We support flexible working for all employees and prospective applicants.
Any settled workers meeting the requirements must be offered the position in preference to any non-resident candidates meeting the requirements, unless the role falls under a PhD-level code, in which case sponsorship may be attained.
Job description
Job responsibilities
- Provide direct line management to Care Group Managers and other Divisional personnel as identified by the Director of Operations.
- Working with the Divisional Director of Operations and Care Group Teams to develop a work force plan for the Division consistent with the Trusts overall plan.
- To ensure all staff in the Divisional teams are managed in accordance with Trust HR policies and procedures including recruitment and selection, performance management, appraisal and personal development.
- Develop mechanisms and communicate Trust objectives, plans and progress from the Division to Care Group and Service Level.
- Maintain a culture that engages and involves staff in decisions on how services are provided and how quality and access targets are delivered.
- To undertake appraisals effectively and in a timely manner ensuring the employee has a personal development plan and any training needs identified.
- Engage with patients and carers, ensuring the services provided are of a high quality and has the patient at the centre of its design and delivery.
See job description for further responsibilities.
Job description
Job responsibilities
- Provide direct line management to Care Group Managers and other Divisional personnel as identified by the Director of Operations.
- Working with the Divisional Director of Operations and Care Group Teams to develop a work force plan for the Division consistent with the Trusts overall plan.
- To ensure all staff in the Divisional teams are managed in accordance with Trust HR policies and procedures including recruitment and selection, performance management, appraisal and personal development.
- Develop mechanisms and communicate Trust objectives, plans and progress from the Division to Care Group and Service Level.
- Maintain a culture that engages and involves staff in decisions on how services are provided and how quality and access targets are delivered.
- To undertake appraisals effectively and in a timely manner ensuring the employee has a personal development plan and any training needs identified.
- Engage with patients and carers, ensuring the services provided are of a high quality and has the patient at the centre of its design and delivery.
See job description for further responsibilities.
Person Specification
Qualifications
Essential
- First Degree
- Professional Registration
- Masters Level Qualification or Equivalent Experience
- Evidence of Continous Professional Development
Experience
Essential
- Demonstrated experience of leading, managing and influencing different teams within very complex and sometimes conflicting clinical, operational, performance and HR situations
- Experience of working with senior Clinical Staff to include Consultants, to deliver service change programs and integrated care pathways.
- Experience of conducting negotiations relating to complex matters with other senior managers both internal and external to the organisation.
- NHS political and cultural awareness and its application to local service promotion.
- Sound working knowledge of process and the national priories for aspirant organisations.
- Expert specialist and technical knowledge of performance management service at senior management level with proven success of delivering corporate objectives
- Evidence of experience in clinical governance, risk management and service improvement.
Desirable
- Evidence of managing service redesign / organisational change
Skills
Essential
- Leadership, communication and presentational ability.
- Ability to resolve conflict in an assertive but non aggressive manner.
- Ability to communicate effectively, demonstrating sensitivity / understanding to a wide range of different people / organisations.
- Ability to delegate and work through others.
- Ability to influence, motivate and negotiate with all grades of staff.
- Negotiation, coaching, facilitation, and leadership skills
- Able to work under pressure and to tight deadlines.
- Willing to challenge traditional practices and win support from peers to new initiatives by reconciling conflicts and applying rational thinking.
Knowledge
Essential
- Awareness of strategic management processes and there application.
- Understanding IT systems and appreciation of their application and management in order to ensure effective service delivery.
- Knowledge of external environment including national and regional strategies and priorities, and the national policitcal agenda.
Desirable
- Knowledge and understanding of marketing and commercial strategies.
Person Specification
Qualifications
Essential
- First Degree
- Professional Registration
- Masters Level Qualification or Equivalent Experience
- Evidence of Continous Professional Development
Experience
Essential
- Demonstrated experience of leading, managing and influencing different teams within very complex and sometimes conflicting clinical, operational, performance and HR situations
- Experience of working with senior Clinical Staff to include Consultants, to deliver service change programs and integrated care pathways.
- Experience of conducting negotiations relating to complex matters with other senior managers both internal and external to the organisation.
- NHS political and cultural awareness and its application to local service promotion.
- Sound working knowledge of process and the national priories for aspirant organisations.
- Expert specialist and technical knowledge of performance management service at senior management level with proven success of delivering corporate objectives
- Evidence of experience in clinical governance, risk management and service improvement.
Desirable
- Evidence of managing service redesign / organisational change
Skills
Essential
- Leadership, communication and presentational ability.
- Ability to resolve conflict in an assertive but non aggressive manner.
- Ability to communicate effectively, demonstrating sensitivity / understanding to a wide range of different people / organisations.
- Ability to delegate and work through others.
- Ability to influence, motivate and negotiate with all grades of staff.
- Negotiation, coaching, facilitation, and leadership skills
- Able to work under pressure and to tight deadlines.
- Willing to challenge traditional practices and win support from peers to new initiatives by reconciling conflicts and applying rational thinking.
Knowledge
Essential
- Awareness of strategic management processes and there application.
- Understanding IT systems and appreciation of their application and management in order to ensure effective service delivery.
- Knowledge of external environment including national and regional strategies and priorities, and the national policitcal agenda.
Desirable
- Knowledge and understanding of marketing and commercial strategies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
