Job summary
Previous applications need not to apply.
This is an exiting opportunity to undertake a Business Administration Level 3 apprenticeship based in the resourcing department of an acute NHS trust. The team facilitate the recruitment needs of the organisation.
We are looking for an enthusiastic, organised individual who would work well within this dynamic team, who can communicate well with internal and external candidates, support the administration needs of the team, and offer support to organisational managers.
The successful candidate will demonstrate efficient administration and customer service skills. Previous experience with Microsoft systems, databases and dealing with customers would be an advantage.
Main duties of the job
Undertake administrative duties under the direction of the resourcing team leaders
Communicate effectively with internal and external candidates/managers
Deal with queries both electronically and via the telephone
Plan organise and prioritise own workload
Input and retrieve information
About us
We are providers of NHS acute care in Walsall, providing inpatients and outpatients at the Manor Hospital site as well as a wide range of services in the community.
We provide high quality, friendly and effective community health services, including GP surgeries and health centres.
Job description
Job responsibilities
Maintain working relationships with resourcing team leaders, leads and managers. Communicate effectively with candidates and managers internally and externally. Deal with queries both via electronic and via telephone. Use of email in an effective and professional manner to communicate with other departments, clinical and non-clinical colleague. Maintain their own personal development. To work autonomously and from own initiative. Plan, organise and prioritise own workload with mentor while accepting direction and delegation from higher level administrative staff, clinical staff, and managers. Always maintain a customer focus. Exercise good judgement, tact and discretion when dealing with inquiries following guidance and training. Assist team members with elements of the department delivery and administration
Receive and provide routine information to inform and support work colleagues, clinicians, other departments, patients, and clients as appropriate to the job. Provide cover for colleagues as required
Input and retrieve information from computerised information systems. To maintain databases and electronic systems ie Excel and Trac
Undertake general administration duties including Photocopying, faxing, Handling of post and printing.
Record and report all relevant information as appropriate
Job description
Job responsibilities
Maintain working relationships with resourcing team leaders, leads and managers. Communicate effectively with candidates and managers internally and externally. Deal with queries both via electronic and via telephone. Use of email in an effective and professional manner to communicate with other departments, clinical and non-clinical colleague. Maintain their own personal development. To work autonomously and from own initiative. Plan, organise and prioritise own workload with mentor while accepting direction and delegation from higher level administrative staff, clinical staff, and managers. Always maintain a customer focus. Exercise good judgement, tact and discretion when dealing with inquiries following guidance and training. Assist team members with elements of the department delivery and administration
Receive and provide routine information to inform and support work colleagues, clinicians, other departments, patients, and clients as appropriate to the job. Provide cover for colleagues as required
Input and retrieve information from computerised information systems. To maintain databases and electronic systems ie Excel and Trac
Undertake general administration duties including Photocopying, faxing, Handling of post and printing.
Record and report all relevant information as appropriate
Person Specification
Qualifications
Essential
- 4 GCSE or equivalent qualifications in a range of subjects
- Maths and English level 1 functional skills or GCSE grade D/3
Desirable
- Maths and English level 2 functional skills or GCSE grade C/4 (desirable)
Knowledge and experience
Essential
- Experience in an administrative role essential
- Knowledge of recruitment processes essential
- Knowledge and experience of data systems such as Excel essential
Desirable
- Knowledge and experience of data systems such as Trac
- Previous experience working in the NHS desirable
Person Specification
Qualifications
Essential
- 4 GCSE or equivalent qualifications in a range of subjects
- Maths and English level 1 functional skills or GCSE grade D/3
Desirable
- Maths and English level 2 functional skills or GCSE grade C/4 (desirable)
Knowledge and experience
Essential
- Experience in an administrative role essential
- Knowledge of recruitment processes essential
- Knowledge and experience of data systems such as Excel essential
Desirable
- Knowledge and experience of data systems such as Trac
- Previous experience working in the NHS desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
