Discharge Administrator

Job summary

This is an exciting opportunity for a Band 3 Administrator to join our Discharge Team and Transfer of Care Hub Team. The post holder will work closely with other members of the multi-disciplinary team to assist and support the Operations Directorate ensuring the delivery of a high quality service. This will require the utilisation of good clerical, communication, interpersonal and analytical skills.

Main duties of the job

• To support the Operations multidisciplinary team in their day-to-day work
• Acts as point of contact with all levels of staff and outside agencies.
• Use independent judgement within procedural guidelines to manage the day-to-day running of the Operations team.
• Provide comprehensive accurate input of patient data into patient databases for reporting and to assimilate reports and data relating to patient discharges for BI and NHSE.
• The timely distribution of updated patient information for ward requirements and multidisciplinary team meeting purposes.
• To answer incoming telephone calls from either internal or external sources professionally and in accordance with the Trust IG guidelines.
• To be able to complete tasks unsupervised and to manage conflicting priorities in a time pressured environment.
• To complete when requested ad-hoc reports in a timely manner.
• To arrange and manage external training projects relevant to changing discharge processes.
• To support the senior discharge administrator with urgent patient requests, complaints and patient admission timelines.
• To support the Head of Emergency Planning with minute taking and admin tasks.
• The post holder will require excellent typing, clerical, communication and interpersonal skills. Tasks should be completed to specified time scales and standards.
• The post holder will be competent in the use of IT programmes, such as Microsoft Office, Word, Excel, Teams and Patient Action Tracker.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.

Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

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Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

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