Job summary
The post-holder will work closely with all members of staff in ensuring the deliveryof a high quality service. This will require the utilisation of good secretarial,administrative, communication and interpersonal skills, knowledge of word processing and other computerised systems.
All administration staff appointed to the Paediatric service have a shared responsibility to service the needs of the department.
Main duties of the job
To provide comprehensive administrative support service within the Paediatric Department and as the co-ordinator for the Neurodiversity Team. All secretaries appointed to the Care Group have a shared responsibility to service the needs of the Care Group as appropriate.
Assist in the achievement of Departmental Objectives and provide cover for members of the secretarial team during periods of leave or absence.
About us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person Specification
Education, Qualification & Training
Essential
- Educated to GCSE level or equivalent, including English at Grade C or above.
- NVQ 3 in Business Administration or similar relevant qualification
Experience
Essential
- Experience of working with computer systems, to include Microsoft Office, in a working/academic environment
- Experience of working in a multi-disciplinary team
Desirable
- Experience of administration in a clinical setting
- Experience in activities such as answering queries, progress chasing & task-related problem solving
Skills, Abilities & Knowledge
Essential
- Evidence of effective communication skills both written and verbal
- Ability to take and convey clear messages
- Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
- Evidence of ability to work with minimal supervision
- Ability to work under some pressure
- Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve patient problems
- Evidence of flexibility and ability to adapt to different areas of work
- Ability to build and maintain good working relationships within a team
- An understanding of the meaning of confidentiality and the requirement for this to be maintained
Desirable
- Empathy for families/carers who have facing long waits
Person Specification
Education, Qualification & Training
Essential
- Educated to GCSE level or equivalent, including English at Grade C or above.
- NVQ 3 in Business Administration or similar relevant qualification
Experience
Essential
- Experience of working with computer systems, to include Microsoft Office, in a working/academic environment
- Experience of working in a multi-disciplinary team
Desirable
- Experience of administration in a clinical setting
- Experience in activities such as answering queries, progress chasing & task-related problem solving
Skills, Abilities & Knowledge
Essential
- Evidence of effective communication skills both written and verbal
- Ability to take and convey clear messages
- Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
- Evidence of ability to work with minimal supervision
- Ability to work under some pressure
- Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve patient problems
- Evidence of flexibility and ability to adapt to different areas of work
- Ability to build and maintain good working relationships within a team
- An understanding of the meaning of confidentiality and the requirement for this to be maintained
Desirable
- Empathy for families/carers who have facing long waits
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
