Dorset County Hospital NHS Foundation Trust

Temporary Staffing Department Coordinator

The closing date is 17 February 2026

Job summary

We have an exciting role for a motivated individual to advocate for a high-quality Temporary Staffing service. This service provides a high quality, fit for purpose temporary workforce to ensure the safe staffing levels of the hospital and patient care is maintained.

The role will require commitment to engagement with staff and colleagues, supporting wellbeing and training for Bank workers. Strong customer service skills are essential to support recruitment and retention. This is a unique role that will allow you to connect with and support vital staff groups.

This is an exciting time to join the expanding Temporary Staffing Team, who work closely with a wide range of teams including Education, Human Resources, Recruitment and Trust wide Clinical Teams.

Main duties of the job

You will provide administrative support as part of the Temporary Staffing Department. You will assist with booking Bank and Agency workers across all staff groups in the Trust and with the ongoing recruitment and retention of the Trust's Bank workforce. You will promote the Temporary Staffing Bank as the incredible team that it is!

To succeed in this role you:

  • Will demonstrate excellent communication skills and an empathetic approach.
  • Will be expected to prioritise your workload in a department with changing demands.
  • Have experience in administration, patient care, or customer service.
  • Have good computer skills and a confident telephone manner.
  • The role will require excellent communication and organisation skills.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.

Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Details

Date posted

06 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum (Weekend enhancements applicable)

Contract

Permanent

Working pattern

Full-time

Reference number

405-26-AC074TEMP

Job locations

South Walks House

Charles Street

Dorchester

DT1 1EE


Job description

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Job description

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

Education, qualifications and training

Essential

  • 5 GCSEs at grade C or above (or equivalent) including Mathematics and English Language
  • NVQ Level3 or equivalent in administration, business or similar field

Desirable

  • 2 'A' Levels or equivalent
  • ECDL or similar ICT qualification

Knowledge and Experience

Essential

  • Recent and significant experience and success in administrative tasks.
  • Ability to handle a large volume of phone calls/emails whilst coping with interruptions.
  • Excellent customer service skills.
  • Working in a fact paced and responsive environment.

Desirable

  • Have worked within a medical recruitment, employment agency, human resources environment or equivalent experience.

SKILLS & ABILITIES

Essential

  • Sound keyboard skills
  • Sound knowledge of Microsoft Office Word, Excel, Power Point and Outlook and the willingness to learn new packages or advance current skills.
  • Evidence of effective communication skills both written and oral including a confident and effective telephone manner.
  • Use of work-based computer systems.

Desirable

  • Knowledge of recruitment processes, employment checks and relevant legislation.
  • Awareness or knowledge of Temporary Staffing issues, framework standards, agency compliance or NHSi agency regulations.
Person Specification

Education, qualifications and training

Essential

  • 5 GCSEs at grade C or above (or equivalent) including Mathematics and English Language
  • NVQ Level3 or equivalent in administration, business or similar field

Desirable

  • 2 'A' Levels or equivalent
  • ECDL or similar ICT qualification

Knowledge and Experience

Essential

  • Recent and significant experience and success in administrative tasks.
  • Ability to handle a large volume of phone calls/emails whilst coping with interruptions.
  • Excellent customer service skills.
  • Working in a fact paced and responsive environment.

Desirable

  • Have worked within a medical recruitment, employment agency, human resources environment or equivalent experience.

SKILLS & ABILITIES

Essential

  • Sound keyboard skills
  • Sound knowledge of Microsoft Office Word, Excel, Power Point and Outlook and the willingness to learn new packages or advance current skills.
  • Evidence of effective communication skills both written and oral including a confident and effective telephone manner.
  • Use of work-based computer systems.

Desirable

  • Knowledge of recruitment processes, employment checks and relevant legislation.
  • Awareness or knowledge of Temporary Staffing issues, framework standards, agency compliance or NHSi agency regulations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

South Walks House

Charles Street

Dorchester

DT1 1EE


Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

South Walks House

Charles Street

Dorchester

DT1 1EE


Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Temporary Staffing Clinical Lead

Yvonne Lee

yvonne.lee@dchft.nhs.uk

01305255794

Details

Date posted

06 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum (Weekend enhancements applicable)

Contract

Permanent

Working pattern

Full-time

Reference number

405-26-AC074TEMP

Job locations

South Walks House

Charles Street

Dorchester

DT1 1EE


Supporting documents

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