Medical Secretary - Ophthalmology

Job summary

To provide a comprehensive typing and administrational service to members of the team in order to assist in the achievement of departmental objectives. The post holder will work closely with the team to ensure the delivery of a high quality service. This will require the utilisation of good typing, administrative, communication and interpersonal skills.

Main duties of the job

The post holder is required to:

• Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information
• Communicate with external Trusts and other departments within the Trust
• Deal with telephone and face-to-face enquiries efficiently and with understanding, taking action as appropriate
• Plan and organise own time/work
• Adjust clinic times as necessary
• Ensure notes are ready for clinics and arrange secure transfer between hospital sites as necessary
• Take minutes at meetings as requested; arrange meetings, for example, audit meetings, service meetings, training days
• Type back from dictation, audio or otherwise, all letters and information and take action as necessary within agreed procedures
• Provide information and advice to patients/carers about admissions and appointments
• Follow all relevant Trust policies and adhere to department guidelines/standard operating procedures at all times
• Comment on local policies and procedures where they relate to secretarial or clerical issues
• Maintain stationery stocks; demonstrate secretarial duties to new starters
• Maintain and develop patient information, clerical, secretarial and record keeping systems, both paper based and electronic, in line with established Trust systems, liaising with other departments, including Medical Records and Trust Headquarters, where necessary
• Participate in surveys, gather information and assist with audits as required through the collection of data.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Right to Work in the UK:This role is not availablefor Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Atrium Health Centre

7 Weymouth Avenue

Dorchester

DT1 1QR

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

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Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Atrium Health Centre

7 Weymouth Avenue

Dorchester

DT1 1QR

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

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