Dorset County Hospital NHS Foundation Trust

Medical Secretary - Urology

The closing date is 30 October 2025

Job summary

The post-holder will work closely with the all members of staff in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word-processing and other computerised systems.

All secretaries appointed to the Urology service have a shared responsibility to service the needs of the department.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Main duties of the job

  • To provide comprehensive secretarial and administrative support to the Urology team in order to facilitate the smooth, efficient and effective running of all elements of the service. All secretaries appointed to the Directorate have a shared responsibility to service the needs of the Directorate as appropriate.
  • To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.
  • To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.
  • Assist in the achievement of Departmental Objectives
  • To provide cover for members of the secretarial team during periods of leave or absence.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.

Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

405-25-AC445URO-A

Job locations

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Job description

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Job description

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

  • Educated to GCSE level or equivalent, including English at Grade C or above
  • RSA stage III word processing or equivalent

KNOWLEDGE & EXPERIENCE

Essential

  • Experience of working with computer systems, to include Microsoft Office, in a working/academic environment

SKILLS & ABILITIES

Essential

  • Evidence of secretarial skills including excellent audio typing and minute taking skills
  • Evidence of effective communication skills both written and oral
  • Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
  • Evidence of ability to work with minimal supervision
  • Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve problems
  • Evidence of flexibility and ability to adapt to different areas of work
  • An understanding of the meaning of confidentiality and the requirement for this to be maintained

Desirable

  • Understanding of medical terms
  • Ability to build and maintain good working relationships within a team
Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

  • Educated to GCSE level or equivalent, including English at Grade C or above
  • RSA stage III word processing or equivalent

KNOWLEDGE & EXPERIENCE

Essential

  • Experience of working with computer systems, to include Microsoft Office, in a working/academic environment

SKILLS & ABILITIES

Essential

  • Evidence of secretarial skills including excellent audio typing and minute taking skills
  • Evidence of effective communication skills both written and oral
  • Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
  • Evidence of ability to work with minimal supervision
  • Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve problems
  • Evidence of flexibility and ability to adapt to different areas of work
  • An understanding of the meaning of confidentiality and the requirement for this to be maintained

Desirable

  • Understanding of medical terms
  • Ability to build and maintain good working relationships within a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Secretary Team Lead

Samantha Davey

samantha.davey@dchft.nhs.uk

01305253184

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

405-25-AC445URO-A

Job locations

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY


Supporting documents

Privacy notice

Dorset County Hospital NHS Foundation Trust's privacy notice (opens in a new tab)