Dorset County Hospital NHS Foundation Trust

Healthcare Support Worker - Emergency Department

The closing date is 19 August 2025

Job summary

An exciting opportunity has arisen for Band 2 Healthcare Support Workers (HCSW) to join our happy and cohesive Emergency Department team as we start a multi million transformation and expansion. Have you got recent experience as a HCSW in an acute setting and are enthusiastic, motivated, keen learner, innovative and forward thinking? If so, we would like to hear from you.

Please be aware that this role is not currently eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.

Main duties of the job

We are a busy working environment with a high turnover of patients which sees and treats children and adults with a range of conditions including minor injuries, major trauma, medical and surgical emergencies and mental health conditions. Clinical working areas include Majors, EDAU and Resus. We have a dedicated clinical practice educator team to ensure robust support and education as you begin your new journey.

We have full time vacancies for motivated Healthcare Support Workers to join the Emergency Department Team. If you enjoy working in a busy demanding environment and are able to work on your own initiative, then this may be the job for you. This job involves internal rotation for all ED staff and we work 12.5 hour shifts (1 hour break), day and night.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.

Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Date posted

06 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year per annum (depending upon experience)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

405-25-CS279EMER-A

Job locations

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

Job description

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

We regret that we cannot accept applications for this role from candidates under 18 years old. If you are 17 years and 9 months, you can apply but please be aware we will not be able to start your role until you are 18.

Job description

Job responsibilities

Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

Person Specification

Education, Qualifications & Training

Essential

Maths Functional skills level 1/ GCSE D-G English
Functional skills level 1/ GCSE D-G

Desirable

NVQ Level 2 in Health Care or related field
Completion of the Care Certificate

Skills & Abilities

Essential

Evidence of good communication skills
Demonstrate an understanding of confidentiality
Evidence of ability to maintain accurate and legible documentation.
Effective time management skills
Ability to work independently following verbal or written instructions

Desirable

Ability to work as part of a team.
Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.
Have awareness for Health & Safety
Awareness of own developmental needs within the post.

Knowledge & Experience

Essential

Understanding of the Band 2 role
Minimum of 6 months experience in acute hospital setting, caring for people who are unwell

Person Specification

Education, Qualifications & Training

Essential

Maths Functional skills level 1/ GCSE D-G English
Functional skills level 1/ GCSE D-G

Desirable

NVQ Level 2 in Health Care or related field
Completion of the Care Certificate

Skills & Abilities

Essential

Evidence of good communication skills
Demonstrate an understanding of confidentiality
Evidence of ability to maintain accurate and legible documentation.
Effective time management skills
Ability to work independently following verbal or written instructions

Desirable

Ability to work as part of a team.
Evidence of ability to maintain effective working relationships with colleagues, patients and visitors.
Have awareness for Health & Safety
Awareness of own developmental needs within the post.

Knowledge & Experience

Essential

Understanding of the Band 2 role
Minimum of 6 months experience in acute hospital setting, caring for people who are unwell

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)