Job summary
Applications are invited from enthusiastic experienced Phlebotomists ideally with experience of managing a team.You will lead our forward thinking, friendly, pro-active team providing a high quality and compassionate service to our patients across the varying clinical arenas within the Trust.We are looking for a self- motivated, hardworking individual with good manual dexterity, a 'can do' approach to their work, excellent communication and listening skills, comfortable with using their initiative and desire to support, develop and lead our Phlebotomy service within Dorset County Hospital Foundation Trust.
The post is based within Dorset County Hospital and will provide Phlebotomy leadership and support to the wards, the A & E Department , Paediatric clinics and outpatients clinics at both South Walks House and Weymouth Hospital. The service is a seven day a week service and operates 365 days per year. Staff are rostered for weekends and bank holidays.Experience with training and competency compliance is ideally required.
Main duties of the job
To facilitate and oversee a high quality and efficient Phlebotomy service to the Trust.
o To provide leadership, supervision and operational management of the Phlebotomy team.
o To daily manage the in-patient and out-patient Phlebotomy service. Ensuring the quality of the service and working to enhance patient experience of the service. To ensure the Phlebotomists are appropriately trained, subject to regular competency revalidation and where necessary performance managed.
o To participate in staff governance procedures such as staff recruitment, appraisal and attendance management.
o To adhere to the Trust policies, procedures and guidelines.
o Monitor the performance of the service and ensure it meets the needs of the users and patients.
o To develop the service as required in conjunction with the Care Group Service Manager.
o To ensure that i) a robust relationship of trust and understanding with patients and other groups and ii) a good public image and perception of the Phlebotomy service is always maintained.
About us
At DCHFT we pride ourselves on the care we provide to our patients and on creating a pro active culture to our staff. We work hard to create a positive, dynamic and inclusive environment for all.Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best.We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Job description
Job responsibilities
As detailed within the job description/person specification.
To facilitate and oversee a high quality and efficient Phlebotomy service to the Trust.
To provide leadership, supervision and operational management of the Phlebotomy team.
To daily manage the in-patient and out-patient Phlebotomy service. Ensuring the quality of the service and working to enhance patient experience of the service. To ensure the Phlebotomists are appropriately trained, subject to regular competency revalidation and where necessary performance managed.
To participate in staff governance procedures such as staff recruitment, appraisal and attendance management.
To adhere to the Trust policies, procedures and guidelines.
Monitor the performance of the service and ensure it meets the needs of the users and patients.
To develop the service as required in conjunction with the Care Group Service Manager.
To ensure that i) a robust relationship of trust and understanding with patients and other groups and ii) a good public image and perception of the Phlebotomy service is always maintained.
Job description
Job responsibilities
As detailed within the job description/person specification.
To facilitate and oversee a high quality and efficient Phlebotomy service to the Trust.
To provide leadership, supervision and operational management of the Phlebotomy team.
To daily manage the in-patient and out-patient Phlebotomy service. Ensuring the quality of the service and working to enhance patient experience of the service. To ensure the Phlebotomists are appropriately trained, subject to regular competency revalidation and where necessary performance managed.
To participate in staff governance procedures such as staff recruitment, appraisal and attendance management.
To adhere to the Trust policies, procedures and guidelines.
Monitor the performance of the service and ensure it meets the needs of the users and patients.
To develop the service as required in conjunction with the Care Group Service Manager.
To ensure that i) a robust relationship of trust and understanding with patients and other groups and ii) a good public image and perception of the Phlebotomy service is always maintained.
Person Specification
Education, Qualifications and Training
Essential
- Educated to GCSE level with Maths & English at grade C or above or Diploma or equivalent appropriate qualification, e.g. foundation degree or NVQ3 level qualification plus short courses or relevant experience to diploma level
- Extensive venepuncture and cannulation knowledge & skills
- Care Certificate or equivalent experience
Experience
Essential
- Extensive phlebotomy experience ideally in a clinical environment
- Experience in a managerial and operational management capacity
- Experience/knowledge of the Pre-Analytical pathway
- Understanding of the role of phlebotomy manager in delivering a phlebotomy service
- Experience in assessing/recruitment/training/competencies/appraisals/disciplinary matters
Skills, Abilities and Knowledge
Essential
- Excellent and effective communication skills
- Good interpersonal skills with patients and healthcare professionals
- Ability to inspire confidence when managing a team
- A broad understanding of the principles of patient confidentiality
- Ability to work systematically and under pressure to tight deadlines using own initiative
- Ability to use Microsoft Word, Excel, Email and Trust Intranet and database applications
- Good organisational skills
- Ability to manage a team
- Knowledge and experience of Sample 360/ICE and troubleshooting
Person Specification
Education, Qualifications and Training
Essential
- Educated to GCSE level with Maths & English at grade C or above or Diploma or equivalent appropriate qualification, e.g. foundation degree or NVQ3 level qualification plus short courses or relevant experience to diploma level
- Extensive venepuncture and cannulation knowledge & skills
- Care Certificate or equivalent experience
Experience
Essential
- Extensive phlebotomy experience ideally in a clinical environment
- Experience in a managerial and operational management capacity
- Experience/knowledge of the Pre-Analytical pathway
- Understanding of the role of phlebotomy manager in delivering a phlebotomy service
- Experience in assessing/recruitment/training/competencies/appraisals/disciplinary matters
Skills, Abilities and Knowledge
Essential
- Excellent and effective communication skills
- Good interpersonal skills with patients and healthcare professionals
- Ability to inspire confidence when managing a team
- A broad understanding of the principles of patient confidentiality
- Ability to work systematically and under pressure to tight deadlines using own initiative
- Ability to use Microsoft Word, Excel, Email and Trust Intranet and database applications
- Good organisational skills
- Ability to manage a team
- Knowledge and experience of Sample 360/ICE and troubleshooting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
