Job summary
A fantastic opportunity is available to join a forward thinking, inclusive team to support widening participation initiatives which are instrumental in providing the future workforce for the NHS.
The successful candidate will be required to:
Provide administration support to the Apprenticeship and Widening Participation Team.
Develop and maintain records and analyse data for reporting.
Provide support to liaise with a variety of learning providers for seamless enrolments and high-quality delivery of apprenticeships and widening participation initiatives, schemes and programmes
Process and monitor applications in line with Trust processes
Create and maintain intranet pages and engage with social media promotion
Engage with local schools, colleges and job centres and wider stakeholders to support career conversations and opportunities to attract the NHS future workforce.
If this is the job for you, we would love to hear from you.
Main duties of the job
We are seeking an individual with the following knowledge and experience:
Strong communication skills: communicating with staff working at all levels across the Trust, the general public, outside agencies and stakeholders.
Experience in a variety of administrative skills: processing and monitoring applications, updating databases and records, produce meeting documents and accurately record meeting notes and deal with general enquiries about apprenticeships via email, telephone and face to face
Be creative: in developing and maintaining intranet pages and engage with social media promotion
About us
At Dorset County Hospital Foundation Trust, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be their best.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups
Job description
Job responsibilities
- To be responsible for using internal systems and processes for the administration for apprenticeships and widening participation programmes, schemes and initiatives
- Manage and maintain records for apprenticeship activity, including enrolments, completions and withdrawals
- Act as a point of contact for a range of queries from members of staff and external agencies for apprenticeships and other access to NHS careers
- Develop and demonstrate effective and productive working relationships with the Team, Trust staff and outside agencies
- Escalate concerns to Line Manager
- Have day to day responsibility for own portfolio, monitoring work and progress
- Produce promotional material for events, social media and intranet pages
- Maintain and manage the email inboxes
- Maintain the intranet pages with accurate information
Job description
Job responsibilities
- To be responsible for using internal systems and processes for the administration for apprenticeships and widening participation programmes, schemes and initiatives
- Manage and maintain records for apprenticeship activity, including enrolments, completions and withdrawals
- Act as a point of contact for a range of queries from members of staff and external agencies for apprenticeships and other access to NHS careers
- Develop and demonstrate effective and productive working relationships with the Team, Trust staff and outside agencies
- Escalate concerns to Line Manager
- Have day to day responsibility for own portfolio, monitoring work and progress
- Produce promotional material for events, social media and intranet pages
- Maintain and manage the email inboxes
- Maintain the intranet pages with accurate information
Person Specification
Education, Qualifications and Training
Essential
- oGCSE Maths and English Grade C or above or equivalent qualification
- oLevel 3 Business Administration or equivalent experience
Knowledge and Experience
Essential
- Experience of working with computer systems, to include Microsoft Office
- Experience of setting up and maintaining administrative processes
- Experience of working in the NHS or an educational environment within the last 3 years
- Understanding of apprenticeships and widening participation initiatives - such as work experience
Desirable
- Experience of Digital Apprenticeship Service accounts
- Experience of analysing data and producing reports
- Experience of using social media accounts and intranet for promotion
- Knowledge of NHS careers and routes into the NHS
Skills and Abilities
Essential
- Evidence of working across multiply work streams
- Evidence of ability to work within specified standards and timescales
- Evidence of ability to work within specified standards and timescales
- Evidence of advanced keyboard skills and Evidence of effective communications with internal and external people
Desirable
- An understanding of the meaning of confidentiality and the requirement for this to be maintained
- Evidence of effective communications with internal and external people
Person Specification
Education, Qualifications and Training
Essential
- oGCSE Maths and English Grade C or above or equivalent qualification
- oLevel 3 Business Administration or equivalent experience
Knowledge and Experience
Essential
- Experience of working with computer systems, to include Microsoft Office
- Experience of setting up and maintaining administrative processes
- Experience of working in the NHS or an educational environment within the last 3 years
- Understanding of apprenticeships and widening participation initiatives - such as work experience
Desirable
- Experience of Digital Apprenticeship Service accounts
- Experience of analysing data and producing reports
- Experience of using social media accounts and intranet for promotion
- Knowledge of NHS careers and routes into the NHS
Skills and Abilities
Essential
- Evidence of working across multiply work streams
- Evidence of ability to work within specified standards and timescales
- Evidence of ability to work within specified standards and timescales
- Evidence of advanced keyboard skills and Evidence of effective communications with internal and external people
Desirable
- An understanding of the meaning of confidentiality and the requirement for this to be maintained
- Evidence of effective communications with internal and external people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
