Job summary
Housekeeping Coordinator
Band 4
Full time - 37.5 hours
Job Overview:
The Housekeeping coordinator assists the Hotel Lead in the management & coordination of the smooth day to day running of hard and soft facilities services within the following key areas:
Housekeeping and Domestic Services
- Linen Room
- Housekeeping (Internal)
- Housekeeping (External)
Main duties of the job
Main Responsibilities
This will include line management of the staff associated with these services and undertake projects, collation of information and producing regular reports on the behalf and for the Hotel Lead in relation to the above services.
To act as an administrator on the IT based housekeeping systems to ensure the system is accessible and workable for frontline staff to ensure completion of changes to the electronic rostering system to update the daily hours of staff (annual leave and sickness). This includes managing the rota's across all the housekeeping shifts in order to maintain the service levels are maintained.
Under the direction of the Hotel Lead, the Housekeeping coordinator will work to effectively manage and strategically deliver the functions of the facilities department, including developing & managing resources to support providing a reliable customer orientated service. Allocate Holiday in accordance with the trust and local policies, ensuring staff are getting sufficient rest and getting the leave where practicable, whilst ensuring the maintenance of the necessary staffing levels for service.
Ensures that the Housekeeping Supervisors are completing their audits at the frequency mandated by the National Cleaning Standards and completing their allocation of the same.
About us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person Specification
EDUCATION, QUALIFICATION S & TRAINING
Essential
- Certificate in business administration and/or Level 3 Housekeeping or Supervisory experience, ideally in facilities/hotel management within the NHS
- Or prepared to undertake a training programme to support their development.
Knowledge & Experience
Desirable
- Knowledge of working to legislative compliance such as Department of Health (DOH/NHS) England/Care Quality Control (CQC) guidelines
- Experience in managing multiple disciplines of staff and a wide range of facilities services areas.
- Evidence of good budget and resource management, with ability to identify Gross and Net Profits.
- Experience of writing reports and presenting Business Cases
- Demonstrates good contract management
- Experience of working to prescribed guidelines and codes of practice
Skills & Abilities
Desirable
- Able to provide and receive highly complex, sensitive or contentious information, gaining agreement or co-operation as required.
- Possesses well developed interpersonal skills, able to negotiate and persuade people with a balanced consultative approach to implementing change.
- Ability to communicate clearly and effectively in writing and verbally with a wide range of people.
- Adopts a team orientated approach, able to work across organisation boundaries and interested and supportive of the work of colleagues.
- Good IT skills, MS Office Suite and other related FM software systems
- Ability to coach, develop and motivate people
Person Specification
EDUCATION, QUALIFICATION S & TRAINING
Essential
- Certificate in business administration and/or Level 3 Housekeeping or Supervisory experience, ideally in facilities/hotel management within the NHS
- Or prepared to undertake a training programme to support their development.
Knowledge & Experience
Desirable
- Knowledge of working to legislative compliance such as Department of Health (DOH/NHS) England/Care Quality Control (CQC) guidelines
- Experience in managing multiple disciplines of staff and a wide range of facilities services areas.
- Evidence of good budget and resource management, with ability to identify Gross and Net Profits.
- Experience of writing reports and presenting Business Cases
- Demonstrates good contract management
- Experience of working to prescribed guidelines and codes of practice
Skills & Abilities
Desirable
- Able to provide and receive highly complex, sensitive or contentious information, gaining agreement or co-operation as required.
- Possesses well developed interpersonal skills, able to negotiate and persuade people with a balanced consultative approach to implementing change.
- Ability to communicate clearly and effectively in writing and verbally with a wide range of people.
- Adopts a team orientated approach, able to work across organisation boundaries and interested and supportive of the work of colleagues.
- Good IT skills, MS Office Suite and other related FM software systems
- Ability to coach, develop and motivate people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
