Kingston and Richmond NHS Foundation Trust

Digital Health Systems Team Leader

The closing date is 11 March 2026

Job summary

The Digital Health Systems Team Leader oversees day-to-day delivery, configuration and support of key clinical and corporate applications, ensuring system availability, safe operation and high-quality user experience. The role provides leadership to a team of analysts, coordinating incident resolution, upgrades, testing and service improvements while acting as a subject matter expert for digital workflows. The postholder works closely with clinical and operational stakeholders, suppliers and project teams to deliver secure, optimised application services that align with governance, safety and ISO-aligned quality standards.

Main duties of the job

The postholder will be responsible for supervising up direct reports, overseeing service requests,and ensuring compliance with agreed SLAs. They will support the Digital Health Systems Managerin monitoring system usage, reporting KPIs, and identifying opportunities for service improvement.

All team members are expected to actively contribute to the implementation and continuous improvement of the department's Quality Management System (QMS), aligned with ISO 9001 standards. The role also supports the development of a collaborative and positive team culture, promoting accountability, shared learning, and mutual respect across the service. To ensure effective communication and teamwork, all staff are expected to work on-site for a minimum of twodays per week. Depending on the nature of the role--particularly where face-to-face engagementwith clinical or operational teams is required--on-site presence may need to increase accordingly.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Details

Date posted

25 February 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year p.a. pro rata inclusive of HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

396-7791644-DE-DK

Job locations

KRFT

Galsworthy Road

Kingston

KT2 7QB


Job description

Job responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

** The vacancy may close earlier than the advised date, depending on the volume of applicants**

Job description

Job responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

** The vacancy may close earlier than the advised date, depending on the volume of applicants**

Person Specification

Experience

Essential

  • Experience supporting clinical or corporate applications
  • Experience supervising or mentoring junior staff
  • Experience leading teams, monitoring performance, and developing direct reports
  • Experience supporting change control, incident resolution, and system configuration

Education

Essential

  • Educated to degree level in informatics, health science, IT or equivalent experience

Knowledge

Essential

  • Strong understanding of clinical workflows and healthcare IT systems
  • Familiarity with governance frameworks (e.g. ISO, IG, DPIA)
  • Knowledge of Agile or Waterfall project delivery

Skills

Essential

  • Excellent communication, analytical, and problem-solving skills
  • Ability to liaise with clinical, operational, and supplier stakeholders
Person Specification

Experience

Essential

  • Experience supporting clinical or corporate applications
  • Experience supervising or mentoring junior staff
  • Experience leading teams, monitoring performance, and developing direct reports
  • Experience supporting change control, incident resolution, and system configuration

Education

Essential

  • Educated to degree level in informatics, health science, IT or equivalent experience

Knowledge

Essential

  • Strong understanding of clinical workflows and healthcare IT systems
  • Familiarity with governance frameworks (e.g. ISO, IG, DPIA)
  • Knowledge of Agile or Waterfall project delivery

Skills

Essential

  • Excellent communication, analytical, and problem-solving skills
  • Ability to liaise with clinical, operational, and supplier stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

KRFT

Galsworthy Road

Kingston

KT2 7QB


Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

KRFT

Galsworthy Road

Kingston

KT2 7QB


Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Clinical Applications

Ernest Giles

ernest.giles@nhs.net

02085467711

Details

Date posted

25 February 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£53,751 to £60,651 a year p.a. pro rata inclusive of HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

396-7791644-DE-DK

Job locations

KRFT

Galsworthy Road

Kingston

KT2 7QB


Supporting documents

Privacy notice

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