Digital Health Systems Admin

Job summary

The Digital Health Systems Administrator acts as the primary point of contact for the Digital Health Systems team, triaging and accurately logging support requests and coordinating their allocation to technical experts. The role provides essential administrative and operational support, maintaining documentation, managing contracts, assisting with AMS performance monitoring and producing KPI reports. It requires strong organisational skills, attention to detail and the ability to work effectively with clinical teams, suppliers and digital colleagues while supporting ISO 9001-aligned quality management processes.

Main duties of the job

The role holder will be required to handle incoming and outgoing medical device processes utilising the relevant spreadsheet or database to input the correct informationregarding each item.A large portion of this role relates to the general administration of the Clinical Engineeringdepartment in terms of answering telephone queries, engaging with ward staff who attendthe department and gathering the necessary information from Clinical Engineering staffregarding a repaired, shipped or maintained medical device. This role also includes allaspects of the purchase ordering process for spares/repairs including dealing with goodsin/out. This role also covers the support to implementation of ISO9001/ISO13485accreditation.

Due to the operational nature of the Clinical Engineering and Equipment Library services,postholders are required to work on-site on a full-time basis to ensure effective day-to-dayservice delivery and timely response to clinical needs. Working patterns will be agreed inaccordance with the needs of the service and the organisational structure. Whereapplicable, staff may also be expected to participate in an on-call rota to support out-of hours service continuity.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

KRFT

Galsworthy Road

Kingston

KT2 7QB

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

KRFT

Galsworthy Road

Kingston

KT2 7QB

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

---