Housekeeper

Job summary

The Housekeeper plays a vital role in maintaining a clean, safe, and welcoming environment within the Main Outpatients Department.

This position supports the clinical team by ensuring hygiene standards are upheld, equipment is maintained and cleaned according to policy, and supplies are appropriately managed.

The housekeeper also contributes to patient care by assisting with meal service, as necessary, and supporting effective communication between patients, staff, and visitors.

• Maintain a tidy and uncluttered environment in all patient and staff areas.

• Clean and store general and specialist equipment in line with manufacturer guidelines and trust policies.

• Participate in cleaning audits and report any deficiencies.

• Support the nursing team in ensuring store rooms and equipment areas remain clean and organised.

• Assist in monitoring and reporting faulty clinical equipment, ensuring items are decontaminated before return.

• Assisting with meal service, as necessary, and supporting effective communication between patients, staff, and visitors.

• Welcome and orient patients and visitors, promoting a friendly and informative atmosphere.

• Adhere to all relevant trust policies and procedures, including health and safety, infection control, fire safety, and confidentiality.

• Report incidents or accidents promptly to the senior team.

Main duties of the job

The housekeeper will work with the Nurse in Charge of the unit ensuring that all visitors are welcomed and that excellence in customer care and front of house services are provided.

This role will support nursing staff but will not replace supplement domestic services, but enhance patient experience overall.

The post holder will work as an integral part of the unit team, being responsible for ensuring the delivery of a range of activities to support the clinical team in delivering care, including keeping the unit neat, tidy, uncluttered and well presented; the daily stock of clinical supplies and for equipment cleaning and maintenance across MOPD Department.

They will be responsible for maintaining a safe and comfortable clinic rooms and environment and will work flexibly.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment.

Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hopsital

Galsworthy Road

Kingston Upon Thames

KT2 7QB

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hopsital

Galsworthy Road

Kingston Upon Thames

KT2 7QB

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

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