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Kingston and Richmond NHS Foundation Trust

Clinical Support Services Coordinator

The closing date is 30 January 2026

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Job summary

We are currently looking to recruit two friendly, reliable, enthusiastic and hard-working Clinical Support Services Coordinators to work at Richmond Rehab Unit.

The ideal candidates should be highly motivated, able to work under pressure and to provide best patient service. In addition, they must have excellent communication skills and a can-do approach to their work.

They must be able to work well on their own, as well as being an integral part of our team.

We as a team have high work ethos and expect the new team member to have the same.

Post holder 1 will work 22.50 hours per week, Wednesday, Thursday and Friday 08.30am - 5pm.

Post holder 2 will work 21 hours per week Monday - Friday as per the needs of the service.

In addition, both post holders require to cover the site as and when required during colleague's sickness as well as annual leave. Please only apply if you are flexible and can work during the hours advertised.

For an informal conversation regarding these roles please contact Lyemia Gomes on 0208 614 5300 or email: l.gomes@nhs.net

Main duties of the job

The post holder will be the first point of contact for patients and visitors attending the sites and is expected to demonstrate a high level of professionalism, care, courtesy and respect when greeting patients.

For further information regarding this vacancy, please refer to the detailed job description and personal specification attached to this advert.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting their application.

Please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment.

Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Details

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum incl of Outer London HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

396-NN-7460046-GO-LP

Job locations

Richmond Rehab Unit

22 Evelyn Road

Richmond

TW9 2TF


Job description

Job responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Job description

Job responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • Working knowledge of Microsoft Office including Word, Excel and Outlook

Desirable

  • Customer Care training
  • Understanding of Data Protection issues
  • Familiar with medical terminology

Experience

Essential

  • Demonstrable experience of working in an administrative environment and working with computerised data systems
  • Previous experience of effective team working

Desirable

  • Experience of using NHS database systems
  • Previous NHS or public sector environment experience

Skills

Essential

  • IT skills, particularly Windows applications (Word, Excel and Outlook)
  • Good written and verbal communication skills
  • Ability to communicate clearly and effectively both orally and in writing

Desirable

  • Able to demonstrate a commitment to the KRFT values
  • Excellent time management skills and organisational skills

Personal Attributes

Essential

  • Excellent interpersonal skills
  • Tact and discretion in relation to confidential matters
  • Ability to work under pressure and to deadlines
  • Ability to use initiative and work without supervision

Desirable

  • Ability to work as part of a team and encourage collaboration within a team
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • Working knowledge of Microsoft Office including Word, Excel and Outlook

Desirable

  • Customer Care training
  • Understanding of Data Protection issues
  • Familiar with medical terminology

Experience

Essential

  • Demonstrable experience of working in an administrative environment and working with computerised data systems
  • Previous experience of effective team working

Desirable

  • Experience of using NHS database systems
  • Previous NHS or public sector environment experience

Skills

Essential

  • IT skills, particularly Windows applications (Word, Excel and Outlook)
  • Good written and verbal communication skills
  • Ability to communicate clearly and effectively both orally and in writing

Desirable

  • Able to demonstrate a commitment to the KRFT values
  • Excellent time management skills and organisational skills

Personal Attributes

Essential

  • Excellent interpersonal skills
  • Tact and discretion in relation to confidential matters
  • Ability to work under pressure and to deadlines
  • Ability to use initiative and work without supervision

Desirable

  • Ability to work as part of a team and encourage collaboration within a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Richmond Rehab Unit

22 Evelyn Road

Richmond

TW9 2TF


Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Richmond Rehab Unit

22 Evelyn Road

Richmond

TW9 2TF


Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Support Services Officer

Lyemia Gomes

l.gomes@nhs.net

02086145300

Details

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum incl of Outer London HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

396-NN-7460046-GO-LP

Job locations

Richmond Rehab Unit

22 Evelyn Road

Richmond

TW9 2TF


Supporting documents

Privacy notice

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