Kingston and Richmond NHS Foundation Trust

General Manager - Cluster 3

The closing date is 01 January 2026

Job summary

Working closely with Clinical leaders and Matrons for the cluster and reporting directly to the Associate Director, you will be responsible for the financial, people and operational management of high performing departments as well as leading on various service improvement projects to support the achievement of the emergency standards. As one of three general management roles within the division, which also includes clinical support services and acute medicine, you will work closely as part of a committed and passionate multi-disciplinary team.

This is a significant opportunity for an experienced manager who wishes to extend their skills and knowledge within a high-profile leadership role in an 'outstanding' organisation committed to delivering high quality patient care.

To be successful in this role, candidates will be required to demonstrate extensive general and operational management experience ideally within an acute hospital setting and evidence knowledge of both inpatient, outpatient and diagnostic services - whilst displaying a flexible and compassionate approach to leadership

Main duties of the job

The General Manager for the Cluster is a high profile leadership role within the Trust.

The post holder will be responsible for overall management / leadership of the cluster, working closely with the Associate director and clinical leaders to deliver, develop and evaluate all services within their remit.

The General Manager will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The post holder will support the Clinical Director in developing efficient and effective patient centred services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national / local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows.

The post holder will work with internal and external stakeholders to identify and exploit opportunities for service redesign through the application of relevant service improvement techniques.

Deputise for the Associate Director as required and participate in the on call rota for the Trust.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Details

Date posted

17 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£82,906 to £94,632 a year pro rata per annum incl outer hcas

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

396-NN-7652657-GO-LP-TA

Job locations

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT2 7QB


Job description

Job responsibilities

***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***

Job description

Job responsibilities

***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***

Person Specification

Qualifications

Essential

  • Education to Degree Level ( or equivalent )
  • Recognised post graduate management qualification or equivalent experience

Desirable

  • Masters level qualification

Experience

Essential

  • Significant general and operational experience
Person Specification

Qualifications

Essential

  • Education to Degree Level ( or equivalent )
  • Recognised post graduate management qualification or equivalent experience

Desirable

  • Masters level qualification

Experience

Essential

  • Significant general and operational experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT2 7QB


Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT2 7QB


Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director Unplanned Care

Tamsin Day

tamsinday@nhs.net

07825402649

Details

Date posted

17 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£82,906 to £94,632 a year pro rata per annum incl outer hcas

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

396-NN-7652657-GO-LP-TA

Job locations

Kingston Hospital

Galsworthy Road

Kingston Upon Thames

KT2 7QB


Supporting documents

Privacy notice

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