Kingston and Richmond NHS Foundation Trust

Community HCA (Urgent Community Response)

The closing date is 24 December 2025

Job summary

We are looking for enthusiastic Community Healthcare Support Workers for RRRT to work in our Urgent Community Response pathway. This role is to provide care and support for patients in the community setting as delegated by the registered nurse.

Access to a motor vehicle is essential , with appropriate driving license.

Please ensure that your application demonstrates that you meet the essential criteria as listed in the job specification. Experience of working in urgent community response is beneficial.

The team operates from 08:00-20:00 7 days a week.

Main duties of the job

To work within RRRT to provide care and support for patients on the urgent community response pathway as delegated by the registered nurse.

You will be expected to carry out all relevant forms of nursing care, without direct supervision, and may be required to demonstrate simple procedures to qualified and/or unqualified staff undertaking training where agreed with the nursing team.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year Per annum INC of HCAS (pro-rata)

Contract

Permanent

Working pattern

Full-time

Reference number

396-7600794-GO-JK-Z

Job locations

Teddington Memorial Hospital

11 Hampton Rd

Teddington

TW11 0JL

Job description

Job responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Job description

Job responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Person Specification

Experience

Essential

Functional Skills in Maths and English (Level 2) or equivalent
Level 3 qualification in Health and Social Care (Or equivalent experience)

Desirable

Experience supporting urgent response or rapid assessment services
Experience working in a community or domicilliary setting
Certificate of competency in venepuncture, ECG and NEWS2 (or willing to work towards)
Evidence of continued learning or development relevant to clinical support role

Skills

Essential

Knowledge of care and related procedures/ clinical observations
IT literate with ability to use databases and other software packages (specifically Systm 1)
Basic clinical skills e.g blood pressure, temperature, pulse, urinalysis, blood glucose monitoring
Able to recognise (or learn to) and escalate patient deterioration or safeguarding concerns
Able to travel independently to patients' homes across the borough
Awareness of urgent community response services and their purpose

Desirable

Understanding of the impact of Mental Health e.g. dementia, depression, on the management of medical and logng term conditions
Professional standards including confidentiality and clinical governance
Infection prevention and control standards
Risk assessment and management
Knowledge of health and safety and personal safety issues
Developed clinical skills, e.g medicines administration, insulin injections, venepucture, continence care, wound care

Person Specification

Experience

Essential

Functional Skills in Maths and English (Level 2) or equivalent
Level 3 qualification in Health and Social Care (Or equivalent experience)

Desirable

Experience supporting urgent response or rapid assessment services
Experience working in a community or domicilliary setting
Certificate of competency in venepuncture, ECG and NEWS2 (or willing to work towards)
Evidence of continued learning or development relevant to clinical support role

Skills

Essential

Knowledge of care and related procedures/ clinical observations
IT literate with ability to use databases and other software packages (specifically Systm 1)
Basic clinical skills e.g blood pressure, temperature, pulse, urinalysis, blood glucose monitoring
Able to recognise (or learn to) and escalate patient deterioration or safeguarding concerns
Able to travel independently to patients' homes across the borough
Awareness of urgent community response services and their purpose

Desirable

Understanding of the impact of Mental Health e.g. dementia, depression, on the management of medical and logng term conditions
Professional standards including confidentiality and clinical governance
Infection prevention and control standards
Risk assessment and management
Knowledge of health and safety and personal safety issues
Developed clinical skills, e.g medicines administration, insulin injections, venepucture, continence care, wound care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Teddington Memorial Hospital

11 Hampton Rd

Teddington

TW11 0JL

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Teddington Memorial Hospital

11 Hampton Rd

Teddington

TW11 0JL

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)