Job summary
Kingston and Richmond NHS Foundation trust is seeking a dynamic, motivated and experienced senior manager to join the unplanned care division at Kingston Hospital NHS Foundation Trust as General Manager for cluster 2. While a review of the overarching structure for the organisation is being developed, some aspects of cluster 3 will fall into the remit of this role.
Working closely with Clinical leaders and Matrons for the cluster and reporting directly to the Associate Director, you will be responsible for the financial, people and operational management of high performing departments as well as leading on various service improvement projects to support the achievement of the emergency standards. As one of three general management roles within the division, which also includes clinical support services and acute medicine, you will work closely as part of a committed and passionate multi-disciplinary team.
This is a significant opportunity for an experienced manager who wishes to extend their skills and knowledge within a high-profile leadership role in an 'outstanding' organisation committed to delivering high quality patient care.
To be successful in this role, candidates will be required to demonstrate extensive general and operational management experience ideally within an acute hospital setting and evidence knowledge of both inpatient, outpatient and diagnostic services - whilst displaying a flexible and compassionate approach to leadership.
Main duties of the job
We are really pleased to be able to offer this secondment opportunity and are confident the successful post holder will really enjoy both the challenges and opportunities afforded by the work of the cluster.
The General Manager for the Cluster is a high profile leadership role within the Trust.
The post holder will be responsible for overall management / leadership of the cluster, working closely with the Associate director and clinical leaders to deliver, develop and evaluate all services within their remit.
The General Manager will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The post holder will support the Clinical Director in developing efficient and effective patient centred services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national / local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows.
The post holder will work with internal and external stakeholders to identify and exploit opportunities for service redesign through the application of relevant service improvement techniques.
Deputise for the Associate Director as required and participate in the on call rota for the Trust.
Interviews for the post are tentatively scheduled for w/c 5th January.
About us
Trust Culture and Values
The Trust has defined its culture as one that is patient centred which puts safety first and where all staff take responsibility, are valued and value each other. To support this our five values are that we are all:
Compassionate - We treat everyone with kindness, understanding and empathy
Inclusive - We are respectful, fair and open, embracing everyone's unique contribution
Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive
Inspiring - We strive for the best for patients, staff and partners and are always learning and improving
Our training, policies, procedures, and practices are all intended to support behaviors in line with our values, and all staff are expected to uphold these by 'Living Our Values' every day.
Job description
Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
Job description
Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
Person Specification
Qualifications
Essential
- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Desirable
Skills, Abilities, Knowledge
Essential
- IT literate
- Excellent written and verbal communication skills with the ability to liaise and negotiate effectively at all levels
Personal Attributes / Qualities
Essential
- Proven self-confidence and ability to confidently state own position on issues
Experience
Essential
- Significant general and operational management experience to include the management of a large multi-disciplinary group of staff - part of which to have been in the NHS
- A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high-quality service, within a clinical setting, with multidisciplinary teams.
- Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
- Fully developing staff potential through facilitating training, development and education initiatives
- Demonstrable ability to lead and influence
- Evidence of sound budgetary management experience
- Experience in service redesign and project management
Desirable
- Experience of working with external organisations (CCGs, GP practices, social services departments)
- Experience in managing quality/ clinical audit/ clinical governance/ risk management issues
- Evidence of having implemented strategies to reduce/ meet junior doctor hours
Skills, Abilities, Knowledge
Essential
- Excellent knowledge of NHS performance management standards
- Quality focussed with an innovative approach and ability to solve complex problems
- Ability to work under pressure and to prioritise duties
- Evidence of a commitment to and delivery of staff and organisational development
- Commitment to self-development, with the ability to demonstrate knowledge of current policy and thinking affecting the NHS generally
- Knowledge of the Trust's values
Personal Attributes / Qualities
Essential
- oFlexibility - adapts to ensure achievement of objectives within constantly changing situations and environments.
- oSelf-motivated - possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets.
- oStrong sense of commitment to openness, honesty and integrity in undertaking the role
- oCommitment to ongoing lifelong learning and personal development.
- oCommitment to the Trust's values
- oMotivation - driven by a genuine interest and concern for the quality and appropriateness of patient services.
Person Specification
Qualifications
Essential
- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Desirable
Skills, Abilities, Knowledge
Essential
- IT literate
- Excellent written and verbal communication skills with the ability to liaise and negotiate effectively at all levels
Personal Attributes / Qualities
Essential
- Proven self-confidence and ability to confidently state own position on issues
Experience
Essential
- Significant general and operational management experience to include the management of a large multi-disciplinary group of staff - part of which to have been in the NHS
- A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high-quality service, within a clinical setting, with multidisciplinary teams.
- Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
- Fully developing staff potential through facilitating training, development and education initiatives
- Demonstrable ability to lead and influence
- Evidence of sound budgetary management experience
- Experience in service redesign and project management
Desirable
- Experience of working with external organisations (CCGs, GP practices, social services departments)
- Experience in managing quality/ clinical audit/ clinical governance/ risk management issues
- Evidence of having implemented strategies to reduce/ meet junior doctor hours
Skills, Abilities, Knowledge
Essential
- Excellent knowledge of NHS performance management standards
- Quality focussed with an innovative approach and ability to solve complex problems
- Ability to work under pressure and to prioritise duties
- Evidence of a commitment to and delivery of staff and organisational development
- Commitment to self-development, with the ability to demonstrate knowledge of current policy and thinking affecting the NHS generally
- Knowledge of the Trust's values
Personal Attributes / Qualities
Essential
- oFlexibility - adapts to ensure achievement of objectives within constantly changing situations and environments.
- oSelf-motivated - possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets.
- oStrong sense of commitment to openness, honesty and integrity in undertaking the role
- oCommitment to ongoing lifelong learning and personal development.
- oCommitment to the Trust's values
- oMotivation - driven by a genuine interest and concern for the quality and appropriateness of patient services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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