Patient pathway Administrator
This job is now closed
Job summary
Patient Pathway Administrator Are you seeking a genuine career path?
At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams.
Main duties of the job
Band 3 Patient Pathway Administrator
You will be the first point of contact for all administrative issues relating to a patient's pathway of care. You will work as part of a multi-disciplinary team and provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire process is managed smoothly.
The work is fast-paced and can be complex but you will have the opportunity to support our patients and make sure they receive the best possible care. To do this you will need to be able to work in a calm, logical way and be able to multi-task as each day can be different and challenging.
These roles will ideally suit those with experience within a customer services environment or call centre background with a passion for providing the best possible service to our patients and service users.
In return for your dedication and skills, we offer tailor-made training and development for career growth. You will learn skills that will equip you to progress in a rewarding career supporting NHS clinical services whilst working towards nationally recognised qualifications.
About us
Developmentand staff wellbeing
Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Details
Date posted
19 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£29,651 to £31,312 a year pro rata pa incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
396-NN-7343295-A&C-GV-Y
Job locations
kingston Hospital
Galsworthy Road
Kingston
KT2 7QB
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
kingston Hospital
Galsworthy Road
Kingston
KT2 7QB
Employer's website
https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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