Kingston and Richmond NHS Foundation Trust

Administrator for Community Specialist Nursing Service

The closing date is 10 August 2025

Job summary

An exciting position has arisen for a proactive, efficient, friendly, supportive administrator to join our experienced and hard working community specialist nursing team, which is part of the wider established and well-regarded Richmond Community Neuro Rehabilitation Team (CNRT). The nursing team comprises Multiple Sclerosis and Parkinson's specialist nurses who carry a caseload of patients living in the borough of Richmond and offer regular reviews as needed from diagnosis and through the disease progression, as home visits and outpatient appointments.

The team also includes a Neurology nurse who provides support for patients following a Stroke, and a Neuro Wellbeing nurse who provides support for those with mental health issues relating to their neurological condition. Thenursing service also runs group sessions for patients and carers focussing on education and support to self-manage the long term conditions.

Main duties of the job

The post holder will provide comprehensive administrative support to the specialist nurses at Richmond CNRT carrying out general clerical duties, including making patient bookings, facilitating group education sessions and managing data and resources, to ensure the smooth running of the specialist community nursing services.

The post holder would be expected to work on site, in order to best support the nursing service and the patients.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pro rata pa incl. HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

396-NN-7340265-A&C-GV-Z

Job locations

Richmond Rehabilitation Unit

22 Evelyn Road

Richmond

TW9 2TW

Job description

Job responsibilities

Please see attached Job Description and Person Specification

Informal visits welcome

We reserve the right to cap the applications once a certain number have been received.

Potential interview date is: Wednesday 27th August

Job description

Job responsibilities

Please see attached Job Description and Person Specification

Informal visits welcome

We reserve the right to cap the applications once a certain number have been received.

Potential interview date is: Wednesday 27th August

Person Specification

Qualifications

Essential

Educated to GCSE level / NVQ2 level or equivalent
Appropriate secretarial/administrative qualification

Desirable

Customer care training

Experience

Essential

Previous experience of effective team working
Understanding of Data Protection issues and the importance of confidentiality

Desirable

Experience using electronic patient records
Familiar with medical terminology
Previous NHS experience

Skills

Essential

Good typing skills with accuracy and attentive to optimum layout and presentation
Excellent written and verbal communication skills
Excellent interpersonal skills managing patients with patience, kindness, respect, tact and empathy
Excellent time management skills
Excellent organisational skills
Able to work as part of a team and encourage collaboration within a team
Able to use initiative and work without supervision

Person Specification

Qualifications

Essential

Educated to GCSE level / NVQ2 level or equivalent
Appropriate secretarial/administrative qualification

Desirable

Customer care training

Experience

Essential

Previous experience of effective team working
Understanding of Data Protection issues and the importance of confidentiality

Desirable

Experience using electronic patient records
Familiar with medical terminology
Previous NHS experience

Skills

Essential

Good typing skills with accuracy and attentive to optimum layout and presentation
Excellent written and verbal communication skills
Excellent interpersonal skills managing patients with patience, kindness, respect, tact and empathy
Excellent time management skills
Excellent organisational skills
Able to work as part of a team and encourage collaboration within a team
Able to use initiative and work without supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Richmond Rehabilitation Unit

22 Evelyn Road

Richmond

TW9 2TW

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Richmond Rehabilitation Unit

22 Evelyn Road

Richmond

TW9 2TW

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)