Job summary
We are looking for an Osteoporosis and High-Cost Drugs Administrator who will form an integral part of the multidisciplinary team in caring for patients diagnosed with metabolic bone diseases/osteoporosis and severe chronic inflammatory rheumatological disease.
The role will include you working closely with the High Cost Drugs Co-ordinator and provide support to the Rheumatology Consultant/Nursing team regarding the initial supply and on-going maintenance for the cohort of all patients receiving treatment of drugs.
The successful applicant will need to be organised, be able to maintain systems and processes to monitor and report on the delivery of this growing service. Good communication is essential and be able to work well within a team.
Main duties of the job
To work with Consultants, Nurse Specialists and the High-Cost Drugs Co-ordinator across Rheumatology and the Pharmacy team to provide administrative support to the high cost drugs processes.To work with Consultants and Nurse Specialists across Rheumatology and the Medical Day Unit to provide administrative support for patients on parenteral osteoporosis treatments.To facilitate the early transfer of patients to biosimilar medicines.To check timing and process follow-up appointments, including ensuring blood tests are up to date. To monitor patients through the patient pathway to ensure that care is provided in an efficient and timely fashion and in accordance with treatment guidelines.To ensure that applications to Commissioners are made at agreed intervals in a patient's treatment to ensure ongoing approval of funding and supply of medication.To establish and maintain systems and processes to monitor and report on the delivery of this growing service.To respond to telephone, email and face to face enquiries from patients, Trust staff, Medical Day Unit staff, Homecare Companies, Commissioners. To redirect and prioritise queries as appropriate, ensuring both efficiency and effectiveness of service delivery.
About us
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Caring- Design and deliver care around each individual patient's needs and wants.Safe- Make the safety of patients and staff our prime concern as safety comes firstResponsible- All staff take responsibility for the hospital, its services and reputationValue Each Other- Value each other's contributionInspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Job description
Job responsibilities
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Person Specification
Experience
Essential
- Relevant health or social care experience at AfC Band 3 or Equivalent
- Experience of multi-professional working
- Experience in the use of data management and databases
- Evidence of good communications skills
- Understanding of person-centred care
- Understanding of the health and social care environment
- Experience of coach/teaching patients and carers
Desirable
- Relevant experience at AfC Band 4 or Equivalent
- Experience in managing a caseload of patients
- Knowledge of relevant rheumatology treatment pathways, interventions and terminology
- Working within a Hospital Pharmacy setting.
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Desirable
- Nursing Associate qualification
- Evidence of continued role Development
- Coaching or teaching qualification
Skills
Essential
- IT skills
- Able to use own initiative
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
- Good observation skills
- Practical problem solving skills
- Ability to work within a team
- Ability to motivate self and others
- Flexible attitude to working
- Accurate written communication of Information
- Ability to show empathy and understand the difficulties faced by people affected by severe rheumatological disease
- Ability to prioritise own workload
- Ability to ask sensitively about information needs
- Ability to retrieve information from a wide range of sources and in different formats
Personal
Essential
- Calm and objective
- Confident, yet approachable
- Acts in a mature manner
- Recognition of own limitations
- Demonstrates enthusiasm/ flexible
- Able to travel between sites if required
Other
Essential
- Ability to deal with complex and difficult emotional situations
Person Specification
Experience
Essential
- Relevant health or social care experience at AfC Band 3 or Equivalent
- Experience of multi-professional working
- Experience in the use of data management and databases
- Evidence of good communications skills
- Understanding of person-centred care
- Understanding of the health and social care environment
- Experience of coach/teaching patients and carers
Desirable
- Relevant experience at AfC Band 4 or Equivalent
- Experience in managing a caseload of patients
- Knowledge of relevant rheumatology treatment pathways, interventions and terminology
- Working within a Hospital Pharmacy setting.
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Desirable
- Nursing Associate qualification
- Evidence of continued role Development
- Coaching or teaching qualification
Skills
Essential
- IT skills
- Able to use own initiative
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
- Good observation skills
- Practical problem solving skills
- Ability to work within a team
- Ability to motivate self and others
- Flexible attitude to working
- Accurate written communication of Information
- Ability to show empathy and understand the difficulties faced by people affected by severe rheumatological disease
- Ability to prioritise own workload
- Ability to ask sensitively about information needs
- Ability to retrieve information from a wide range of sources and in different formats
Personal
Essential
- Calm and objective
- Confident, yet approachable
- Acts in a mature manner
- Recognition of own limitations
- Demonstrates enthusiasm/ flexible
- Able to travel between sites if required
Other
Essential
- Ability to deal with complex and difficult emotional situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
