Job summary
The Digital Project Manager is primarily responsible for the successful management of IT projects for Kingston Hospital Foundation Trust and its partnering organisations. The role makes significant contributions to the Trust's digital health capabilities which are critical to delivering healthcare services.
Main duties of the job
- The management of large IT projects for the development and implementation of information systems to meet identified business needs in the context of the Trust's Digital Strategy and business plans
or
To lead workstream(s) created as part of delivering significant Trust-wide projects.
- Planning, acquiring, and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
- The methodical investigation, analysis and documentation of all or part of a business in terms of business functions and processes, and the information they use.
- The definition of requirements for improving any aspect of the processes and systems and the creation of viable specifications in preparation for the construction of information systems.
- Presentation of systems analysis and other complex project issues to Senior Management and users to negotiate resources and/or to realise the potential benefits of alternative business process designs.
About us
Kingston Hospital NHS Foundation Trust (KHFT) cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated "Outstanding" for overall quality and leadership by the national Care Quality Commission regulator.
We have approximately 350 beds and directly employ around 2,900 staff. The trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington.
Trust Values Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
-Caring- Design and deliver care around each individual patient's needs and wants.-Safe- Make the safety of patients and staff our prime concern as safety comes first-Responsible- All staff take responsibility for the hospital, its services and reputation-Value Each Other- Value each other's contribution-Inspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients
Job description
Job responsibilities
Project Management
- The role will focus, where possible, towards projects or workstreams that require a strong technical aptitude. This may include delivery of solutions with, for example, complex interface requirements; knowledge of active directory; or involved technical testing.
- Taking lead in development of documentation for transfer of knowledge and support to ensure smooth transition from project to Service Desk / Service Lines on project closure.
- Taking lead in defining clear achievable quantifiable benefits; tracking progress; reporting against their delivery and handing over to service for continued management post project.
- Takes responsibility for the definition, documentation, and execution of one or more projects, actively participating in all phases.
- Identifies, assesses, and manages risks to the success of the project, presenting viable mitigating actions to Project Boards.
- Effectively estimates costs, timescales, and resource requirements for the successful delivery of the project(s) to an agreed scope.
- Prepares and maintains project plans and tracks activities against the plan, providing regular and accurate reports to senior IT and user management as appropriate.
- Responsible for the delivery of projects within agreed costs, timescales, and quality, and acts where these deviate from agreed tolerances.
- Manages the change control procedure gaining agreement for revisions to the project from project sponsors.
- Provides effective leadership to the project team ensuring that team members are motivated and that their skills and experience are developed. Actively represents the project team, ensuring that effective relationships are built and maintained with the business.
- Assesses and evaluates complex technical and business solutions, producing formal proposals or recommendations to Senior Management.
- Ensures that own projects are closed effectively and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes.
- Support the development and ongoing management of the portfolio/programme management office.
Requirements Analysis
- Works with colleagues and clients/users to investigate operational requirements and problems, contributing to improvements in information systems, data management, processes/procedures, organisation and equipment.
- Analyses the underlying issues arising from investigations into requirements and problems, and identifies available options for consideration, including investigating systems used elsewhere. Presenting proposals to senior management and users.
- The creation of high-level specifications in preparation for improving any aspect of the processes and systems (e.g. the construction of information systems).
- Assessment of the costs and potential benefits of the new approaches considered, including the risks, costs and potential benefits of alternative business process designs.
- Applies available standards, methods and tools in an intelligent and effective way, and produces a consistently high standard of documentation of both a technical and a descriptive nature.
Account Management
- Supports the IT Programme Manager/Senior Project Manager in managing, controlling and co-ordinating responses to requests for new work and/or requirements, including managing customer expectations.
- Takes active part in meetings, workshops, and presentations for a wide variety of audiences, demonstrating consistently high qualities of communication and persuasive skills.
- Foster and maintain links with system suppliers, and with colleagues in other NHS Trusts with the aim of ensuring best use of systems.
Departmental Management
- Contribute to the review, preparation and implementation of policies and procedures designed to support the development and implementation of Digital projects.
Job description
Job responsibilities
Project Management
- The role will focus, where possible, towards projects or workstreams that require a strong technical aptitude. This may include delivery of solutions with, for example, complex interface requirements; knowledge of active directory; or involved technical testing.
- Taking lead in development of documentation for transfer of knowledge and support to ensure smooth transition from project to Service Desk / Service Lines on project closure.
- Taking lead in defining clear achievable quantifiable benefits; tracking progress; reporting against their delivery and handing over to service for continued management post project.
- Takes responsibility for the definition, documentation, and execution of one or more projects, actively participating in all phases.
- Identifies, assesses, and manages risks to the success of the project, presenting viable mitigating actions to Project Boards.
- Effectively estimates costs, timescales, and resource requirements for the successful delivery of the project(s) to an agreed scope.
- Prepares and maintains project plans and tracks activities against the plan, providing regular and accurate reports to senior IT and user management as appropriate.
- Responsible for the delivery of projects within agreed costs, timescales, and quality, and acts where these deviate from agreed tolerances.
- Manages the change control procedure gaining agreement for revisions to the project from project sponsors.
- Provides effective leadership to the project team ensuring that team members are motivated and that their skills and experience are developed. Actively represents the project team, ensuring that effective relationships are built and maintained with the business.
- Assesses and evaluates complex technical and business solutions, producing formal proposals or recommendations to Senior Management.
- Ensures that own projects are closed effectively and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes.
- Support the development and ongoing management of the portfolio/programme management office.
Requirements Analysis
- Works with colleagues and clients/users to investigate operational requirements and problems, contributing to improvements in information systems, data management, processes/procedures, organisation and equipment.
- Analyses the underlying issues arising from investigations into requirements and problems, and identifies available options for consideration, including investigating systems used elsewhere. Presenting proposals to senior management and users.
- The creation of high-level specifications in preparation for improving any aspect of the processes and systems (e.g. the construction of information systems).
- Assessment of the costs and potential benefits of the new approaches considered, including the risks, costs and potential benefits of alternative business process designs.
- Applies available standards, methods and tools in an intelligent and effective way, and produces a consistently high standard of documentation of both a technical and a descriptive nature.
Account Management
- Supports the IT Programme Manager/Senior Project Manager in managing, controlling and co-ordinating responses to requests for new work and/or requirements, including managing customer expectations.
- Takes active part in meetings, workshops, and presentations for a wide variety of audiences, demonstrating consistently high qualities of communication and persuasive skills.
- Foster and maintain links with system suppliers, and with colleagues in other NHS Trusts with the aim of ensuring best use of systems.
Departmental Management
- Contribute to the review, preparation and implementation of policies and procedures designed to support the development and implementation of Digital projects.
Person Specification
Experience
Essential
- Able to demonstrate application of structured project management methods
- Able to demonstrate NHS knowledge/experience
- Able to demonstrate hospital/clinical systems knowledge/experience
- Able to demonstrate project planning and control skills/experience
- Able to demonstrate stakeholder management skills/experience
- Able to demonstrate supplier management skills/experience
- Able to demonstrate risk management skills/experience
- Good understanding of software engineering principles and practice
- Able to demonstrate good communication skills
- Able to demonstrate good team working skills
- Able to demonstrate good problem solving skills
- Able to capture and articulate user requirements
Desirable
- Good understanding of IT systems
- Able to demonstrate resilience
- Able to demonstrate customer-focused approach to work
Qualifications
Essential
- Project Management qualification to PRINCE2 practitioner level or equivalent experience.
Person Specification
Experience
Essential
- Able to demonstrate application of structured project management methods
- Able to demonstrate NHS knowledge/experience
- Able to demonstrate hospital/clinical systems knowledge/experience
- Able to demonstrate project planning and control skills/experience
- Able to demonstrate stakeholder management skills/experience
- Able to demonstrate supplier management skills/experience
- Able to demonstrate risk management skills/experience
- Good understanding of software engineering principles and practice
- Able to demonstrate good communication skills
- Able to demonstrate good team working skills
- Able to demonstrate good problem solving skills
- Able to capture and articulate user requirements
Desirable
- Good understanding of IT systems
- Able to demonstrate resilience
- Able to demonstrate customer-focused approach to work
Qualifications
Essential
- Project Management qualification to PRINCE2 practitioner level or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
