Service Support Manager
This job is now closed
Job summary
The Gastroenterology and Endoscopy Department is looking for an enthusiastic individual to join our dynamic team. During your time with us you will be working to sustain the many improvements implemented and you will lead our admin and potentially bring about further improvement whilst working closely with our clinical and managerial teams.
The post holder will assist with the day-to-day operational management of Gastroenterology and Endoscopy Service and will deputise for the Service Manager as appropriate. You will be responsible for overseeing day to day operations of the Administration teams in terms of induction, training, appraisals, annual leave and sickness monitoring via the team leader and Administrative Manager. The post holder will be responsible for coordinating validation of the 6 week diagnostic target for Endoscopy and RTT targets for gastroenterology service supporting with validation as appropriate across the Cluster.
Main duties of the job
The Service Support Manager assists the Service Manager in the day-to-day operational management of the Gastroenterology and Endoscopy service, to deliver high quality patient services within the resources available.Working under the supervision of the Service Manager, this role will have a strong operational focus providing support for day to day management and administration of the Gastroenterology and Endoscopy service and deputising for the Service Manager.The Service Support Manager will be responsible for the investigation of PALS concerns and assist in the management of related national and local targets for the service lines.
About us
Kingston Hospital NHS Foundation Trust is an acute general hospital serving South West London and Surrey. We are situated in a beautiful and remarkable part of the country - close to London yet surrounded by Royal Parks, historic buildings and the River Thames. We are located on a single site in Kingston upon Thames, Surrey and run several outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.
We employ 3,300+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services. We have a superb reputation for innovation in the field of healthcare and have recently been awarded an outstanding rating from CQC for caring and leadership.
Health and Wellbeing & Staff Benefits
The Trust understands that benefits go beyond just financial rewards and offers a wide range of benefits that recognise staff contribution, provide opportunities for career development and offer initiatives to promote a healthy work-life balance. We have a dedicated staff wellbeing website, offering a range of resources to aid professional wellbeing and provide support with personal health and wellbeing.
Trust Values
The four key values of Kingston Hospital NHS Trust are Caring, Safe, Responsible and Value Each Other. We want to employ and work with people who share these values and demonstrate behaviours that support them.
Details
Date posted
19 July 2023
Pay scheme
Agenda for change
Band
Band 6
Salary
£40,701 to £48,054 a year per annum inclusive of HCAS (outer)
Contract
Permanent
Working pattern
Full-time
Reference number
396-5478880-RC-KL-Y
Job locations
Kingston Hospital
Galsworthy Road
Kingston on Thames
KT2 7QB
Employer details
Employer name
Kingston Hospital NHS Foundation Trust
Address
Kingston Hospital
Galsworthy Road
Kingston on Thames
KT2 7QB
Employer's website
https://kingstonhospital.nhs.uk/work-for-us/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Kingston Hospital NHS Foundation Trust's privacy notice (opens in a new tab)