NELFT North East London Foundation Trust

Support Time & Recovery Worker / Health Care Assistant

The closing date is 18 March 2026

Job summary

An opportunity has emerged for a motivated and appropriately skilled Health Care Assistant / Support, Time & Recovery Worker (STR Worker) to join the award winning Dementia Crisis Support team.The team covers a large geographical area - Basildon, Brentwood and Thurrock. We support service users and their carers in their own homes and also residential and nursing care homes.The team's aim is to support people in their usual place of residence and to avoid a Hospital admission.We are looking to appoint an experienced, highly motivated, enthusiastic, flexible and resourceful individual who is committed to providing support and assistance to service users and their carers who live with Dementia.

You will need experience of working with adults living with dementia and an interest in working with service users in a community setting.

Due to the community based nature of this role, you will need to have a valid UK Driving Licence and access to a car.

The successful candidate will need to be flexible and passionate about providing good quality Dementia care. The candidate will need to effectively travel across a wide geographical patch, and public transport is limited.

In return, we offer regular support. There are many opportunities for further training and for developing new skills and knowledge. The team is supportive and caring.

Main duties of the job

The successful applicant should:

Be able to evidence a good General Education to GCSE or equivalent
Have relevant experience in working with people who live with Dementia where a degree of autonomous working has been required.
Demonstrate a knowledge of an understanding of the need to use an enabling approach
Be able to demonstrate the ability to work on their own initiative, have good time management skills and be able to prioritise workload effectively.
Be able to demonstrate well developed interpersonal skills especially when handling conflict and change, and should have the appropriate skills to facilitate the resolution of difficulties.
Show willingness to work unsocial hours when necessary and be able to provide high levels of emotional and practical support to service users and carers. The services operational hours are Monday to Friday 9am to 7pm and weekends and bank holidays 9am to 5pm. These shifts will be on a rota basis.
The post can be emotionally demanding and the applicant will be expected to be able to address and explore this within supervision, team meetings and also within informal work related support systems.

The team provides assessment, advice and treatment. We also act as a signposting service to other teams and organisations as appropriate. Dementia Crisis Support Team offers individual interventions for service users and their carers aimed towards preventing a Hospital admission and supporting the recovery of the crisis.

About us

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.

They are:

We are kind.

We are respectful.

We work together with our communities.

These three values help us tostrive to provide the best care by the best people.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - Fringe

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,303 and a maximum payment of £2,198 per annum, pro rata for part time)

https://www.youtube.com/watch?v=3nX8CImoDX8

Date posted

04 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum, Plus HCAS (Pro Rata)

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

395-EA261-25-E

Job locations

Corringham Integrated Medical and Wellbeing Centre

The Sorrells

Corringham

SS17 7ES

Job description

Job responsibilities

Additional Requirements:

The postholder is expected to be flexible in the performance of duties associated with this post. All jobs are subject to change and review from time to time.
The Directorate requires that there will be no discrimination on the grounds of gender, age, disability, marital status, sexual orientation, creed/religion, ethnic or national origin in any matters to do with employment or the provision of services.
All staff are required to sign and abide by the Directorates confidentiality agreement.
To comply with safety instructions associated with their employment.
To use information systems including information technology and be willing to undertake appropriate training

For further information this vacancy. please refer to the job role attached.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.

When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included for non-registered roles. This ensures fairness and consistency within our organisation, as some of our sites fall under outer, fringe and none

Job description

Job responsibilities

Additional Requirements:

The postholder is expected to be flexible in the performance of duties associated with this post. All jobs are subject to change and review from time to time.
The Directorate requires that there will be no discrimination on the grounds of gender, age, disability, marital status, sexual orientation, creed/religion, ethnic or national origin in any matters to do with employment or the provision of services.
All staff are required to sign and abide by the Directorates confidentiality agreement.
To comply with safety instructions associated with their employment.
To use information systems including information technology and be willing to undertake appropriate training

For further information this vacancy. please refer to the job role attached.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.

Person Specification

Qualifications

Essential

NVQ level 2 or equivalent standard of literacy and numeracy
Relevant NVQ level 3 or equivalent
Care Certificate

Desirable

Demonstrates a commitment to further learning and development

Experience

Essential

Relevant experience in working with adults who live with Dementia
Ability to work as part of a team

Desirable

Worked in NHS
Vital observations
Understanding of risk
Undertake ECG's
Venipuncture

Knowledge

Essential

Knowledge and understanding of Dementia
Understand the need for professional conduct
Health, safety and risk awareness in care settings

Desirable

Awareness of services to help people who live with Dementia and their carers

Person Specification

Qualifications

Essential

NVQ level 2 or equivalent standard of literacy and numeracy
Relevant NVQ level 3 or equivalent
Care Certificate

Desirable

Demonstrates a commitment to further learning and development

Experience

Essential

Relevant experience in working with adults who live with Dementia
Ability to work as part of a team

Desirable

Worked in NHS
Vital observations
Understanding of risk
Undertake ECG's
Venipuncture

Knowledge

Essential

Knowledge and understanding of Dementia
Understand the need for professional conduct
Health, safety and risk awareness in care settings

Desirable

Awareness of services to help people who live with Dementia and their carers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Corringham Integrated Medical and Wellbeing Centre

The Sorrells

Corringham

SS17 7ES

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Corringham Integrated Medical and Wellbeing Centre

The Sorrells

Corringham

SS17 7ES

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)