Job summary
We are looking to welcome a Team Administrator to join Havering District Nursing Service in Romford Clinic.
The service work from the district nurse office based on Romford Clinic site. We currently operate Monday- Friday 08:30 - 17:00.
We offer:
- Supportive local and trust inductions
- Regular supervision and appraisal
- Opportunities be involved in quality improvement
Interviews will be in person.
Main duties of the job
This role provides administrative support to both our clinicians and patients. It involves telephone and face to face contact with our service users as well as behind the scene general administrative duties. The role includes stock taking, ordering, receipting and storage of supplies.
This post is suitable for someone who enjoys working as part of a busy team but is also able to work on their own initiative. The role allows for developmentof secretarial skills as well as general administrative tasks.
As part of the Trust's objective to redeploy as many staff as possible, this role is restricted to existing internal administration staff that have contracted hours for the Trust only. If you are a current bank/agency worker that feels you have met the legal criteria to be eligible to apply for the role or are not a current administrative member of staff but seeking redeployment for other purposes, please clarify this in your application form so that this can be considered.
About us
Our Values 2025 - 2030
Working with our colleagues, patients and carers, we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
- We are kind.
- We are respectful.
- We work together with our communities.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a. pro rata for part time).
Job description
Job responsibilities
Detailed Job Description and Main responsibilities
Please see the attached job description and person specification for more information about this role and working at Northeast London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability
Job description
Job responsibilities
Detailed Job Description and Main responsibilities
Please see the attached job description and person specification for more information about this role and working at Northeast London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability
Person Specification
Qualification
Essential
- NVQ level 2 or equivalent standard of literacy and numeracy
- NVQ Administration/Customer Service Level 3 or equivalent level of proven experience
Experience
Essential
- Working in a busy office environment
- Experience of GDPR, storing and maintaining Rio records
- stocktaking, ordering, receipting goods and safe storage of items ordered
- ensuring purchase orders are received and or / returned if unsuitable
- requesting pat testing and service level data for clinical equipment / appliances
- Escalating environmental concerns to Estates
- outcoming activity and running reports as requested by team lead
- undertaking fire warden duties fo district nursing service
Desirable
- Experience of supervising others
- Working in an NHS environment
Knowledge
Essential
- Maintaining efficient administrative systems
- Maintain confidentiality/data protection
- Understand the needs of clients and deal tactfully and sensitively with concerns
- Updating and maintaining database systems
Skills
Essential
- Good working knowledge of IT systems- word, excel, outlook and Rio
- Establish and maintain good working relationships
- Excellent interpersonal skills in a customer focussed environment
- Team player
- Able to use own initiative and work without supervision
- Prioritise own workload
- Willing to learn new skills
Person Specification
Qualification
Essential
- NVQ level 2 or equivalent standard of literacy and numeracy
- NVQ Administration/Customer Service Level 3 or equivalent level of proven experience
Experience
Essential
- Working in a busy office environment
- Experience of GDPR, storing and maintaining Rio records
- stocktaking, ordering, receipting goods and safe storage of items ordered
- ensuring purchase orders are received and or / returned if unsuitable
- requesting pat testing and service level data for clinical equipment / appliances
- Escalating environmental concerns to Estates
- outcoming activity and running reports as requested by team lead
- undertaking fire warden duties fo district nursing service
Desirable
- Experience of supervising others
- Working in an NHS environment
Knowledge
Essential
- Maintaining efficient administrative systems
- Maintain confidentiality/data protection
- Understand the needs of clients and deal tactfully and sensitively with concerns
- Updating and maintaining database systems
Skills
Essential
- Good working knowledge of IT systems- word, excel, outlook and Rio
- Establish and maintain good working relationships
- Excellent interpersonal skills in a customer focussed environment
- Team player
- Able to use own initiative and work without supervision
- Prioritise own workload
- Willing to learn new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
