Job summary
The post of Soft Facilities Manager comprises of the management of the provision of food services, cleaning and housekeeping across the Trust portfolio of 133 properties in North East London, Essex and Kent.
The postholder shall have significant experience in managing main soft services contractors, the use of KPI's and a helpful manner when dealing with clinical staff and patients in wards and associated clinical services. The appointment reports to the Director of Estates.
Main duties of the job
Managing all soft services, that include cleaning, catering, housekeeping, waste management, liaison with Infection Control Nurses, Trust PFI management and the full range of contracted soft FM services throughout NELFT.
The soft services contract are in excess of £6m per annum and require particular scrutiny and management to ensure value for money is being obtained by NELFT.
The postholder shall be skilled and diplomatic in their relationship with client staff and be helpful in resolving problems and consistently working to improve the soft FM services within NELFT.
About us
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a pro rata for part time).
Sponsorship
Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker.
Job description
Job responsibilities
The management and financial control of a £6m pa soft services contract with a major industry contractor, ensuring value for money and meticulous checking of services provided are correctly invoiced.
To provide soft FM services management throughout the property portfolio of NELFT.
To fully participate in the Estates Directorate and assist with the formation and collation of Estates data and KPI's required by NHSE and the Trust.
To be an active member of the Estates Management Team and contribute to the performance of the Estates Directorate in all areas of soft facilities management.
To act as the Trust's external representative with external bodies, including Local Authorities, Statutory Waste Authorities, NHSE, Integrated Care Boards representing NELFT.
To manage subordinate staff, set work plans and foster effective workforce management in the Estates Directorate.
Any other duties commensurate with the requirements of the soft facilities management services.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Supporting Our Communities
At NELFT, we are committed to supporting and investing in our local communities. As part of this, we are prioritising applications from individuals who live within the areas we serve. This helps us build a workforce that truly reflects the diverse populations we care for, improves our ability to provide culturally informed services, and strengthens local employment opportunities. By recruiting locally, we aim to foster a more inclusive, accessible, and sustainable health and care system.
References
Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. Additionally, ensure that any gaps in your employment history are clearly indicated. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
If you like the sound of working with NELFT, dont waste a moment and apply now!
Job description
Job responsibilities
The management and financial control of a £6m pa soft services contract with a major industry contractor, ensuring value for money and meticulous checking of services provided are correctly invoiced.
To provide soft FM services management throughout the property portfolio of NELFT.
To fully participate in the Estates Directorate and assist with the formation and collation of Estates data and KPI's required by NHSE and the Trust.
To be an active member of the Estates Management Team and contribute to the performance of the Estates Directorate in all areas of soft facilities management.
To act as the Trust's external representative with external bodies, including Local Authorities, Statutory Waste Authorities, NHSE, Integrated Care Boards representing NELFT.
To manage subordinate staff, set work plans and foster effective workforce management in the Estates Directorate.
Any other duties commensurate with the requirements of the soft facilities management services.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Supporting Our Communities
At NELFT, we are committed to supporting and investing in our local communities. As part of this, we are prioritising applications from individuals who live within the areas we serve. This helps us build a workforce that truly reflects the diverse populations we care for, improves our ability to provide culturally informed services, and strengthens local employment opportunities. By recruiting locally, we aim to foster a more inclusive, accessible, and sustainable health and care system.
References
Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. Additionally, ensure that any gaps in your employment history are clearly indicated. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
If you like the sound of working with NELFT, dont waste a moment and apply now!
Person Specification
Application form and interview
Essential
- Qualifications/Achievements/Experience
Application form and interview
Desirable
Application form and interview
Essential
Person Specification
Application form and interview
Essential
- Qualifications/Achievements/Experience
Application form and interview
Desirable
Application form and interview
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
