Job summary
NELFT and the London Borough of Waltham Forest operate a successful partnership for the delivery of Community, Mental Health, and Care Services. The Integrated Care Director, working with a local team of senior clinicians, lived experience leads and corporate colleagues, leads the delivery of safe, high quality and productive services. Both NELFT and the Council are highly focused on the delivery of the best health and care services for the people of Waltham Forest. The successful applicant will have a key role in leading the further development of integrated services in the Borough, including with other system partners through the local Place Based Partnership.
NELFT has a leading role in the national multi-centre Open Dialogue research programme that seeks to transform the model of care provided to people with mental health needs. Waltham Forest is the lead directorate within the Trust for piloting the open dialogue approach and is generating national and international visibility, making this an exciting time to be part of the Waltham Forest leadership team.
Another key priority for the directorate is ensuring our service delivery and human resources management is underpinned by equality, diversity and inclusion and the Integrated Care Director will play a key leadership role. The Trust launched its Anti Racism Strategy last year and the Integrated Care Director, with the local leadership team, will lead on its implementation across the directorate.
Main duties of the job
Working with the Waltham Forest Place Based Partnership, our Integrated Care Director will relentlessly focus on the needs of the local community. The post holder will establish and maintain close working relationships with external partners to ensure the smooth delivery of services. The Integrated Care Director will ensure that services are delivered and improved through close working with clinical leadership, use of Quality Improvement methodology and co-production with service users, carers and staff. They will work closely with partners in collaboratives across North East London to deliver improvements in service quality and delivery, and associated health improvements for local populations.
We deliver our services with pride in an area with significant social and economic deprivation, and we work hard to address those factors that have historically adversely impacted those we serve. To achieve this goal, we need to recruit and retain the Best People; the Integrated Care Director will need to continuously strive to improve the wellbeing of our staff, and create an environment where people want to work, feel valued, included, and empowered.
About us
Starting with NELFTNELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement - Outer LondonThis post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735 p.a. pro rata for part time).
Job description
Job responsibilities
We are seeking an experienced and innovative senior manager with extensive experience of working in an organisation with responsibility for the provision of mental health. You will live our values and be authentic, collaborative, emotionally intelligent and have a passion for social justice, improving health outcomes and reducing health inequalities. You will have experience of working with our service users, those with lived experience and clinicians to develop a shared vision of services and standards of service delivery and a track record that demonstrates major achievement through innovation and strong, sensitive leadership.
The person appointed will be able to demonstrate a strong knowledge and understanding of both health and care services and will be able to demonstrate a track record of appropriate service delivery at a senior level. A commitment to coproduction and valuing the voices of people with lived experience is essential to this role.
You must be able to commence in the role by the 2 January 2025 the latest.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Job description
Job responsibilities
We are seeking an experienced and innovative senior manager with extensive experience of working in an organisation with responsibility for the provision of mental health. You will live our values and be authentic, collaborative, emotionally intelligent and have a passion for social justice, improving health outcomes and reducing health inequalities. You will have experience of working with our service users, those with lived experience and clinicians to develop a shared vision of services and standards of service delivery and a track record that demonstrates major achievement through innovation and strong, sensitive leadership.
The person appointed will be able to demonstrate a strong knowledge and understanding of both health and care services and will be able to demonstrate a track record of appropriate service delivery at a senior level. A commitment to coproduction and valuing the voices of people with lived experience is essential to this role.
You must be able to commence in the role by the 2 January 2025 the latest.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person Specification
Qualifications
Essential
- Professional knowledge (Clinical or social work) acquired through degree, supplemented by Specialist training to doctorate or equivalent level, management experience or equivalent experience with operational and strategic knowledge of these areas.
Experience
Essential
- oA minimum of three years' senior operational management experience of Mental Health delivery-
- Measurable success in managing equalities initiatives.
- Track record of significant achievement in directing and managing the delivery and improvement of services within an organisation of comparable size, scale and complexity
- Experience of analysing the business environment and developing and implementing strategies to meet changing organisational needs and proven experience of successful achievement through organisational change
Skills
Essential
- IT and IT skills
- Ability to work in partnership with senior practitioners/clinicians and other key professionals within and outside the organisation and a partnership approach to work across interagency.
- Excellent written and oral communication skills
- Considerable interpersonal skills including the ability to persuade, negotiate and influence at the highest level.
Leadership
Essential
- To be aware and demonstrate the Trust Values
- Able to work under sustained pressure with conflicting deadlines.
- Politically astute.
Knowledge
Essential
- Comprehensive knowledge of health and social care policy and Mental Health Legislation
- Extensive experience, expertise and understanding of performance and change management, business planning, budget setting & management and commissioning processes
Person Specification
Qualifications
Essential
- Professional knowledge (Clinical or social work) acquired through degree, supplemented by Specialist training to doctorate or equivalent level, management experience or equivalent experience with operational and strategic knowledge of these areas.
Experience
Essential
- oA minimum of three years' senior operational management experience of Mental Health delivery-
- Measurable success in managing equalities initiatives.
- Track record of significant achievement in directing and managing the delivery and improvement of services within an organisation of comparable size, scale and complexity
- Experience of analysing the business environment and developing and implementing strategies to meet changing organisational needs and proven experience of successful achievement through organisational change
Skills
Essential
- IT and IT skills
- Ability to work in partnership with senior practitioners/clinicians and other key professionals within and outside the organisation and a partnership approach to work across interagency.
- Excellent written and oral communication skills
- Considerable interpersonal skills including the ability to persuade, negotiate and influence at the highest level.
Leadership
Essential
- To be aware and demonstrate the Trust Values
- Able to work under sustained pressure with conflicting deadlines.
- Politically astute.
Knowledge
Essential
- Comprehensive knowledge of health and social care policy and Mental Health Legislation
- Extensive experience, expertise and understanding of performance and change management, business planning, budget setting & management and commissioning processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
