Job summary
We are seeking motivated and dynamic Band 6 Mental Health Triage Practitioner (Nurse, Social Worker, Occupational Therapist) working as members of the Integrated Crisis Assessment (ICAH) and Psychiatric Liaison Service (PLS), serving Barking, Havering & Redbridge University Hospitals NHS Trust (BHRUT). The post holder will be working within a busy Emergency & Urgent Care Centre in King George and Queen's Hospitals.
Excellent communication skills are essential as well as good knowledge of current best practice and the ability to work as an effective team member across multi-professional teams. Liaising and forming good working relationships with UTC's/ ED/ ICAH/PLT/, Home Treatment Teams, Access & Assessment Teams, Mental Wellness Teams, inpatient staff, and other specialist teams within secondary care services.
The post holder will utilise a range of skills and experience gained in clinical practice, to effectively triage all referrals via the correct pathways where required and provide comprehensive psychosocial and emergency mental health assessments to the Urgent treatment centres, throughout BHRUT hospitals.
Main duties of the job
- To work flexibly and assist in effective and efficient delivery of the service.
- To be responsible, and accountable, for service delivery to clients/patients.
- To promote a positive, supportive, and non-stigmatising culture about mental ill health and to act as a role model in providing a service for people with mental health problems within the acute/general hospital setting.
- To make autonomous clinical decisions about the discharge of patients with complex mental health needs within the acute hospital setting, without direct supervision.
- To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence, and quality of life.
- To engage challenging and/or acutely disturbed service users in potentially hostile and antagonistic situations.
- To initiate and participate in audit and/or quality improvement projects associated with the work.
About us
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735 p.a. pro rata for part time).
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
To take responsibility in ensuring the ongoing management of the service and adherence to NELFT and BHRUT policies and procedures.
To actively promote integrated health professionals working internally and externally.
To facilitate the development of a positive and supportive team culture by taking responsibility for dealing effectively with potential conflict.
To contribute to the planning and delivery of training/teaching to members of the multi-disciplinary team, BHRUT colleagues and outside agencies.
To act as an autonomous, registered practitioner who is legally and professionally accountable for unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.
To fully assess the psychiatric/psychosocial needs of those patients referred to the service, including the comprehensive assessment of risk to the individual, carers, children, staff, and the public.
Further professional knowledge will have been gained through accredited courses workshops, study, and in-house training programmes.
To be responsible, and accountable, for service delivery to clients/patients.
To promote a positive, supportive, and non-stigmatising culture about mental ill health and to act as a role model in providing a service for people with mental health problems within the acute/general hospital setting.
To make autonomous clinical decisions about the discharge of patients with complex mental health needs within the acute hospital setting, without direct supervision.
To be able to initiate referrals to other statutory and non-statutory agencies, clearly identifying when urgent follow-up is required and utilising a wide range of follow-up options in line with the principles of the recovery model and social inclusion.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Job description
Job responsibilities
To take responsibility in ensuring the ongoing management of the service and adherence to NELFT and BHRUT policies and procedures.
To actively promote integrated health professionals working internally and externally.
To facilitate the development of a positive and supportive team culture by taking responsibility for dealing effectively with potential conflict.
To contribute to the planning and delivery of training/teaching to members of the multi-disciplinary team, BHRUT colleagues and outside agencies.
To act as an autonomous, registered practitioner who is legally and professionally accountable for unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.
To fully assess the psychiatric/psychosocial needs of those patients referred to the service, including the comprehensive assessment of risk to the individual, carers, children, staff, and the public.
Further professional knowledge will have been gained through accredited courses workshops, study, and in-house training programmes.
To be responsible, and accountable, for service delivery to clients/patients.
To promote a positive, supportive, and non-stigmatising culture about mental ill health and to act as a role model in providing a service for people with mental health problems within the acute/general hospital setting.
To make autonomous clinical decisions about the discharge of patients with complex mental health needs within the acute hospital setting, without direct supervision.
To be able to initiate referrals to other statutory and non-statutory agencies, clearly identifying when urgent follow-up is required and utilising a wide range of follow-up options in line with the principles of the recovery model and social inclusion.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person Specification
Qualifications
Essential
- Current professional registration, i.e. RMN, Dip SW, BSc Occupational Therapy or equivalent.
- To be a qualified student assessor relevant to professional qualification
- Evidence of Continuous Professional Development
Experience
Essential
- Have at least two years of NHS experience, particularly within the acute sector
Skills
Essential
- Able to undertake bio-psycho-social assessments across a varied patient illness profile
Person Specification
Qualifications
Essential
- Current professional registration, i.e. RMN, Dip SW, BSc Occupational Therapy or equivalent.
- To be a qualified student assessor relevant to professional qualification
- Evidence of Continuous Professional Development
Experience
Essential
- Have at least two years of NHS experience, particularly within the acute sector
Skills
Essential
- Able to undertake bio-psycho-social assessments across a varied patient illness profile
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Integrated Crisis Assessment Hub (ICAH), Block 8, Sunflowers Court, Goodmayes Hospital
Barley Lane
Ilford
IG3 8XJ
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
